Review queue / Fact support review / Chase Sapphire Preferred
Chase Sapphire Preferred
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 12:01 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 12:01:56 AM
Support review verdict
The model compared the normalized fact against the source candidate evidence from the same extraction run.
Verdict
Unsupported
Model confidence
High
Fact field
Credits Summary
Value kind
List
What the support review found
This is a source-support gate, not an automatic fact correction.
The source evidence text only supports the Chase Travel hotel credit. The normalized fact adds two additional credits (Global Entry/TSA PreCheck/NEXUS fee credit and Complimentary DashPass) that are not present in the provided source evidence text, so the full list is not supported.
Supported claims
- $100 Annual Chase Travel Hotel Credit
- statement credit will automatically be applied
- used for hotel accommodation purchases made through Chase Travel
- up to an annual maximum accumulation of $100
Source snippets
- $100 Annual Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100.
Fact and source
| Item | Value |
|---|---|
| Card | Chase Sapphire Preferred |
| Field | Credits Summary |
| Normalized value | {"credits":[{"notes":"Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel.","value":{"amount":100,"currency":"USD"},"vendor":"Chase Travel","category":"travel","frequency":"annual","categoryRaw":"Chase Travel Hotel Credit","description":"$100 Chase Travel Hotel Credit","evidenceQuote":"$100 Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100."},{"notes":"Applies only to the Global Entry, TSA PreCheck® or NEXUS programs; other Trusted Traveler Programs are not eligible.","value":{"amount":120,"currency":"USD"},"vendor":null,"category":"fee_waiver","frequency":"every_four_years","categoryRaw":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit","description":"Global Entry, TSA PreCheck, or NEXUS Application Fee Statement Credit","evidenceQuote":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit You will receive one statement credit every four years (up to $120) after the first program"},{"notes":"At least 12 months of complimentary DashPass; for use on both the DoorDash and Caviar applications; activate by 12/31/2027.","value":null,"vendor":"DoorDash and Caviar","category":"other","frequency":"annual","categoryRaw":"Complimentary DashPass","description":"Complimentary DashPass","evidenceQuote":"Complimentary DashPass: You and your authorized user(s) will receive at least 12 months of complimentary DashPass for use on both the DoorDash and Caviar applications"}],"unknownCategoryRaw":[],"extractionCompleteness":"partial"} |
| Source candidate | {"elements":[{"notes":"Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel.","value":{"amount":100,"currency":"USD"},"vendor":"Chase Travel","category":"travel","frequency":"annual","categoryRaw":"Chase Travel Hotel Credit","description":"$100 Chase Travel Hotel Credit","evidenceQuote":"$100 Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100."},{"notes":"Applies only to the Global Entry, TSA PreCheck® or NEXUS programs; other Trusted Traveler Programs are not eligible.","value":{"amount":120,"currency":"USD"},"vendor":null,"category":"travel","frequency":"every_four_years","categoryRaw":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit","description":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit","evidenceQuote":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit You will receive one statement credit every four years (up to $120) after the first program"},{"notes":"At least 12 months of complimentary DashPass; for use on both the DoorDash and Caviar applications; activate by 12/31/2027.","value":null,"vendor":"DoorDash and Caviar","category":"other","frequency":"annual","categoryRaw":"Complimentary DashPass","description":"Complimentary DashPass","evidenceQuote":"Complimentary DashPass: You and your authorized user(s) will receive at least 12 months of complimentary DashPass for use on both the DoorDash and Caviar applications"},{"notes":"Each calendar month; valid on one qualifying non-restaurant order; does not apply to fees, taxes, and gratuity.","value":{"amount":10,"currency":"USD"},"vendor":"DoorDash","category":"dining","frequency":"monthly","categoryRaw":"DoorDash Non-Restaurant Orders","description":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders","evidenceQuote":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders: Once you have activated your Chase Sapphire or Sapphire Preferred DashPass membership, you will receive a $10 off discount each calendar month"}],"droppedCount":0,"extractionCompleteness":"complete"} |
| Source quote | None |
| Source page | Unknown |
| Document version | c4dc022a-f802-470b-ada1-381d13bb321e |
| Chunk | 249 |
| Artifact trace |
Source evidence text
$100 Annual Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100. Annual means the year beginning with your account open date through the first statement date after your account anniversary, and the 12 monthly billing cycles after that each year. Annually, the first $100 in Chase Travel hotel purchases will not earn rewards points. We may reverse statement credits if an eligible purchase is returned, canceled, or modified or if you close your account within 90 days of receiving a statement credit. Statement credits should post to your account within 3 business days but may take up to 4 weeks. To receive statement credits, your account must be open and not in default at the time of fulfillment.
Technical details
{
"fact": {
"unit": null,
"field_key": "credits_summary",
"value_kind": "list",
"evidence_quote": null,
"normalized_value": {
"credits": [
{
"notes": "Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel.",
"value": {
"amount": 100,
"currency": "USD"
},
"vendor": "Chase Travel",
"category": "travel",
"frequency": "annual",
"categoryRaw": "Chase Travel Hotel Credit",
"description": "$100 Chase Travel Hotel Credit",
"evidenceQuote": "$100 Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100."
},
{
"notes": "Applies only to the Global Entry, TSA PreCheck® or NEXUS programs; other Trusted Traveler Programs are not eligible.",
"value": {
"amount": 120,
"currency": "USD"
},
"vendor": null,
"category": "fee_waiver",
"frequency": "every_four_years",
"categoryRaw": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
"description": "Global Entry, TSA PreCheck, or NEXUS Application Fee Statement Credit",
"evidenceQuote": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit You will receive one statement credit every four years (up to $120) after the first program"
},
{
"notes": "At least 12 months of complimentary DashPass; for use on both the DoorDash and Caviar applications; activate by 12/31/2027.",
"value": null,
"vendor": "DoorDash and Caviar",
"category": "other",
"frequency": "annual",
"categoryRaw": "Complimentary DashPass",
"description": "Complimentary DashPass",
"evidenceQuote": "Complimentary DashPass: You and your authorized user(s) will receive at least 12 months of complimentary DashPass for use on both the DoorDash and Caviar applications"
}
],
"unknownCategoryRaw": [],
"extractionCompleteness": "partial"
},
"normalized_fact_id": "b0a0b61d-2634-4506-8736-11e43b8de441",
"candidate_raw_value": {
"elements": [
{
"notes": "Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel.",
"value": {
"amount": 100,
"currency": "USD"
},
"vendor": "Chase Travel",
"category": "travel",
"frequency": "annual",
"categoryRaw": "Chase Travel Hotel Credit",
"description": "$100 Chase Travel Hotel Credit",
"evidenceQuote": "$100 Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100."
},
{
"notes": "Applies only to the Global Entry, TSA PreCheck® or NEXUS programs; other Trusted Traveler Programs are not eligible.",
"value": {
"amount": 120,
"currency": "USD"
},
"vendor": null,
"category": "travel",
"frequency": "every_four_years",
"categoryRaw": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
"description": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
"evidenceQuote": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit You will receive one statement credit every four years (up to $120) after the first program"
},
{
"notes": "At least 12 months of complimentary DashPass; for use on both the DoorDash and Caviar applications; activate by 12/31/2027.",
"value": null,
"vendor": "DoorDash and Caviar",
"category": "other",
"frequency": "annual",
"categoryRaw": "Complimentary DashPass",
"description": "Complimentary DashPass",
"evidenceQuote": "Complimentary DashPass: You and your authorized user(s) will receive at least 12 months of complimentary DashPass for use on both the DoorDash and Caviar applications"
},
{
"notes": "Each calendar month; valid on one qualifying non-restaurant order; does not apply to fees, taxes, and gratuity.",
"value": {
"amount": 10,
"currency": "USD"
},
"vendor": "DoorDash",
"category": "dining",
"frequency": "monthly",
"categoryRaw": "DoorDash Non-Restaurant Orders",
"description": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders",
"evidenceQuote": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders: Once you have activated your Chase Sapphire or Sapphire Preferred DashPass membership, you will receive a $10 off discount each calendar month"
}
],
"droppedCount": 0,
"extractionCompleteness": "complete"
},
"source_candidate_id": "acc15519-3e53-4062-b450-572bd98df276",
"source_evidence_text": "$100 Annual Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100. Annual means the year beginning with your account open date through the first statement date after your account anniversary, and the 12 monthly billing cycles after that each year. Annually, the first $100 in Chase Travel hotel purchases will not earn rewards points. We may reverse statement credits if an eligible purchase is returned, canceled, or modified or if you close your account within 90 days of receiving a statement credit. Statement credits should post to your account within 3 business days but may take up to 4 weeks. To receive statement credits, your account must be open and not in default at the time of fulfillment."
},
"entity": {
"id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
"name": "Chase Sapphire Preferred",
"type": "card",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
},
"reason": {
"code": "fact_textual_support_unsupported",
"label": "Fact textual support review",
"summary": "The source evidence text only supports the Chase Travel hotel credit. The normalized fact adds two additional credits (Global Entry/TSA PreCheck/NEXUS fee credit and Complimentary DashPass) that are not present in the provided source evidence text, so the full list is not supported."
},
"evidence": {
"source_url": null,
"source_ref_id": "card_fact_support_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:credits_summary:b0a0b61d-2634-4506-8736-11e43b8de441:acc15519-3e53-4062-b450-572bd98df276",
"document_version_id": "c4dc022a-f802-470b-ada1-381d13bb321e",
"source_chunk_ordinal": 249
},
"card_name": "Chase Sapphire Preferred",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
"schema_version": "fact_support_review:v1",
"support_review": {
"verdict": "unsupported",
"confidence": "high",
"explanation": "The source evidence text only supports the Chase Travel hotel credit. The normalized fact adds two additional credits (Global Entry/TSA PreCheck/NEXUS fee credit and Complimentary DashPass) that are not present in the provided source evidence text, so the full list is not supported.",
"modelCalled": true,
"errorMessage": null,
"reviewedAtIso": "2026-07-06T00:01:54.399Z",
"aiProviderError": null,
"supportedClaims": [
"$100 Annual Chase Travel Hotel Credit",
"statement credit will automatically be applied",
"used for hotel accommodation purchases made through Chase Travel",
"up to an annual maximum accumulation of $100"
],
"evidenceSnippets": [
"$100 Annual Chase Travel Hotel Credit: A statement credit will automatically be applied to your account when your card is used for hotel accommodation purchases made through Chase Travel, up to an annual maximum accumulation of $100."
]
},
"default_decision_notes": {
"dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
"accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
"correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
"refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
}
}