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Review queue / Visual fact review / Chase Sapphire Preferred

Chase Sapphire Preferred

Screenshot disagreesHighOpen← Back to queue
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 12:08 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 12:08:34 AM

Visual review verdict

The model compared the extracted fact against the screenshot captured during evidence gathering.

Verdict
Contradicted
Model confidence
Unknown
Fact field
Credits Summary
Candidate confidence
Unknown

What the screenshot review found

This is an evidence-quality flag, not an automatic fact correction.

The screenshot does show a Lyft-related earning offer, but the visible text says the Sapphire Preferred gets points on Lyft rides, not the specific '5X Points Offer on Lyft Purchases' wording. The visible section appears to list '5x points on Lyft rides' among other category bonuses, which conflicts with the candidate’s broader purchase-based phrasing and does not visibly support the exact fact package description.

Visible signals
  • “Sapphire Preferred® just got even better”
  • “5x points on Lyft rides”
  • Other visible bonus categories like “3x points” and “2x points”

Fact and source

ItemValue
CardChase Sapphire Preferred
FieldCredits Summary
Extracted value{"notes":"through 09/30/2027; qualifying Lyft products and services include rideshare; bike and scooter rides; and subscription and membership products","value":null,"vendor":"Lyft","category":"ride_share","frequency":"other","categoryRaw":"5X Points Offer on Lyft Purchases","description":"5X Points Offer on Lyft Purchases","evidenceQuote":"5X Points Offer on Lyft Purchases"}
Source quote5X Points Offer on Lyft Purchases
Source pagehttps://creditcards.chase.com/rewards-credit-cards/sapphire/preferred?iCELL=6C1Y
Document versionc4dc022a-f802-470b-ada1-381d13bb321e
Chunk255

Screenshot evidence

ItemValue
PersistedYes
Screenshot/var/folders/ph/69yy77cn1vj730_k003n5r0w0000gn/T/cc-visual-evidence/creditcards.chase.com-2026-07-05T19-19-10-791Z-a5b6b1fe-aedb-4eeb-a785-83c84a2fc5fb.png
CapturedUnknown
Viewport1440 x 900
Artifact trace
Technical details
{
  "fact": {
    "field_key": "credits_summary",
    "raw_value": {
      "notes": "through 09/30/2027; qualifying Lyft products and services include rideshare; bike and scooter rides; and subscription and membership products",
      "value": null,
      "vendor": "Lyft",
      "category": "ride_share",
      "frequency": "other",
      "categoryRaw": "5X Points Offer on Lyft Purchases",
      "description": "5X Points Offer on Lyft Purchases",
      "evidenceQuote": "5X Points Offer on Lyft Purchases"
    },
    "confidence": "0.95",
    "element_path": "elements.5",
    "element_index": 5,
    "evidence_quote": "5X Points Offer on Lyft Purchases",
    "review_unit_key": "element-5-4c913d48a5f3",
    "parent_raw_value": {
      "elements": [
        {
          "notes": "statement credits each account anniversary year; hotel stays purchased through Chase Travel",
          "value": {
            "amount": 100,
            "currency": "USD"
          },
          "vendor": "Chase Travel",
          "category": "travel",
          "frequency": "annual",
          "categoryRaw": "$100 Chase Travel Hotel Credit",
          "description": "$100 Chase Travel Hotel Credit",
          "evidenceQuote": "$100 Chase Travel Hotel Credit"
        },
        {
          "notes": "reimbursement for the application fee charged to your card; applies only to the Global Entry, TSA PreCheck® or NEXUS programs",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": null,
          "category": "travel",
          "frequency": "every_four_years",
          "categoryRaw": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
          "description": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
          "evidenceQuote": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit"
        },
        {
          "notes": "at least 12 months; activated by December 31, 2026",
          "value": null,
          "vendor": "Apple TV",
          "category": "streaming",
          "frequency": "one_time",
          "categoryRaw": "Complimentary Apple TV",
          "description": "Complimentary Apple TV",
          "evidenceQuote": "Complimentary Apple TV for Chase Sapphire Preferred"
        },
        {
          "notes": "12 months; activation by 12/31/2027 or December 31, 2027; includes a $10 promo each month ($120 annually)",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": "DoorDash and Caviar",
          "category": "dining",
          "frequency": "annual",
          "categoryRaw": "Complimentary DashPass",
          "description": "Complimentary DashPass",
          "evidenceQuote": "Complimentary DashPass"
        },
        {
          "notes": "one qualifying non-restaurant order; valid in the U.S. only; does not roll over",
          "value": {
            "amount": 10,
            "currency": "USD"
          },
          "vendor": "DoorDash",
          "category": "dining",
          "frequency": "monthly",
          "categoryRaw": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders",
          "description": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders",
          "evidenceQuote": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders"
        },
        {
          "notes": "through 09/30/2027; qualifying Lyft products and services include rideshare; bike and scooter rides; and subscription and membership products",
          "value": null,
          "vendor": "Lyft",
          "category": "ride_share",
          "frequency": "other",
          "categoryRaw": "5X Points Offer on Lyft Purchases",
          "description": "5X Points Offer on Lyft Purchases",
          "evidenceQuote": "5X Points Offer on Lyft Purchases"
        }
      ],
      "droppedCount": 0,
      "extractionCompleteness": "complete"
    },
    "review_unit_kind": "element",
    "fact_candidate_id": "df85c9ad-4e4a-4bae-8e25-1e13311868d7"
  },
  "entity": {
    "id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
    "name": "Chase Sapphire Preferred",
    "type": "card",
    "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
  },
  "reason": {
    "code": "fact_visual_evidence_contradiction",
    "label": "Fact visual evidence review",
    "summary": "The screenshot does show a Lyft-related earning offer, but the visible text says the Sapphire Preferred gets points on Lyft rides, not the specific '5X Points Offer on Lyft Purchases' wording. The visible section appears to list '5x points on Lyft rides' among other category bonuses, which conflicts with the candidate’s broader purchase-based phrasing and does not visibly support the exact fact package description."
  },
  "evidence": {
    "source_url": "https://creditcards.chase.com/rewards-credit-cards/sapphire/preferred?iCELL=6C1Y",
    "source_ref_id": "card_fact_visual_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:credits_summary:c4dc022a-f802-470b-ada1-381d13bb321e:255:element-5-4c913d48a5f3",
    "visual_evidence": {
      "kind": "full_page_screenshot",
      "provider": "patchright_browser",
      "viewport": {
        "width": 1440,
        "height": 900
      },
      "capturedAt": "2026-07-05T19:19:10.794Z",
      "screenshotPath": "/var/folders/ph/69yy77cn1vj730_k003n5r0w0000gn/T/cc-visual-evidence/creditcards.chase.com-2026-07-05T19-19-10-791Z-a5b6b1fe-aedb-4eeb-a785-83c84a2fc5fb.png",
      "captureAttempted": true,
      "capturePersisted": true,
      "htmlSnapshotPath": "/var/folders/ph/69yy77cn1vj730_k003n5r0w0000gn/T/cc-visual-evidence/creditcards.chase.com-2026-07-05T19-19-10-791Z-a5b6b1fe-aedb-4eeb-a785-83c84a2fc5fb.html"
    },
    "document_version_id": "c4dc022a-f802-470b-ada1-381d13bb321e",
    "source_chunk_ordinal": 255
  },
  "card_name": "Chase Sapphire Preferred",
  "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
  "visual_review": {
    "verdict": "contradicted",
    "confidence": "high",
    "explanation": "The screenshot does show a Lyft-related earning offer, but the visible text says the Sapphire Preferred gets points on Lyft rides, not the specific '5X Points Offer on Lyft Purchases' wording. The visible section appears to list '5x points on Lyft rides' among other category bonuses, which conflicts with the candidate’s broader purchase-based phrasing and does not visibly support the exact fact package description.",
    "modelCalled": true,
    "errorMessage": null,
    "reviewedAtIso": "2026-07-06T00:08:32.015Z",
    "visibleSignals": [
      "“Sapphire Preferred® just got even better”",
      "“5x points on Lyft rides”",
      "Other visible bonus categories like “3x points” and “2x points”"
    ],
    "aiProviderError": null
  },
  "schema_version": "fact_visual_review:v1",
  "default_decision_notes": {
    "dismiss": "Dismiss if this task is explained by an expected screenshot limitation.",
    "accept_fact": "Keep the extracted fact if source evidence outside this screenshot supports it.",
    "correct_fact": "Correct the fact if the screenshot or source page clearly shows a different value.",
    "refresh_evidence": "Refresh evidence when the screenshot does not show the cited source text."
  }
}