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Review queue / Fact support review / Instacart Mastercard

Instacart Mastercard

Fact unsupportedHighOpen← Back to queue
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 1:18 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 1:18:14 AM

Support review verdict

The model compared the normalized fact against the source candidate evidence from the same extraction run.

Verdict
Unsupported
Model confidence
Medium
Fact field
Credits Summary
Value kind
List

What the support review found

This is a source-support gate, not an automatic fact correction.

The source text supports that there is a $50 Instacart credit upon approval, but the normalized fact claims an empty credits list. That meaning is not supported by the evidence, which explicitly describes a credit benefit.

Supported claims
  • A $50 Instacart credit is offered upon approval.
Source snippets
  • Get a $50 Instacart credit automatically upon approval*

Fact and source

ItemValue
CardInstacart Mastercard
FieldCredits Summary
Normalized value{"credits":[],"unknownCategoryRaw":[],"extractionCompleteness":"partial"}
Source candidate{"elements":[{"notes":"New Cardmember Offer; credit will be automatically loaded into your Instacart.com account upon approval.","value":{"amount":50,"currency":"USD"},"vendor":"Instacart","category":"retail","frequency":"one_time","categoryRaw":"Instacart credit","description":"$50 Instacart credit automatically upon approval","evidenceQuote":"Get a $50 Instacart credit automatically upon approval*"}],"droppedCount":0,"extractionCompleteness":"complete"}
Source quoteGet a $50 Instacart credit automatically upon approval*
Source pageUnknown
Document version0a468508-e6c2-45f5-9df4-3669362e382f
Chunk91
Artifact trace

Source evidence text

Get a $50 Instacart credit automatically upon approval*
Technical details
{
  "fact": {
    "unit": null,
    "field_key": "credits_summary",
    "value_kind": "list",
    "evidence_quote": "Get a $50 Instacart credit automatically upon approval*",
    "normalized_value": {
      "credits": [],
      "unknownCategoryRaw": [],
      "extractionCompleteness": "partial"
    },
    "normalized_fact_id": "89ff369f-ed59-45bd-a39c-f49408d82403",
    "candidate_raw_value": {
      "elements": [
        {
          "notes": "New Cardmember Offer; credit will be automatically loaded into your Instacart.com account upon approval.",
          "value": {
            "amount": 50,
            "currency": "USD"
          },
          "vendor": "Instacart",
          "category": "retail",
          "frequency": "one_time",
          "categoryRaw": "Instacart credit",
          "description": "$50 Instacart credit automatically upon approval",
          "evidenceQuote": "Get a $50 Instacart credit automatically upon approval*"
        }
      ],
      "droppedCount": 0,
      "extractionCompleteness": "complete"
    },
    "source_candidate_id": "ef940aa8-b1c6-48fa-a40e-4b3b1ebdf8eb",
    "source_evidence_text": "Get a $50 Instacart credit automatically upon approval*"
  },
  "entity": {
    "id": "a7dad1e3-5f0e-41e6-921a-f1bee49e3978",
    "name": "Instacart Mastercard",
    "type": "card",
    "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
  },
  "reason": {
    "code": "fact_textual_support_unsupported",
    "label": "Fact textual support review",
    "summary": "The source text supports that there is a $50 Instacart credit upon approval, but the normalized fact claims an empty credits list. That meaning is not supported by the evidence, which explicitly describes a credit benefit."
  },
  "evidence": {
    "source_url": null,
    "source_ref_id": "card_fact_support_review:a7dad1e3-5f0e-41e6-921a-f1bee49e3978:credits_summary:89ff369f-ed59-45bd-a39c-f49408d82403:ef940aa8-b1c6-48fa-a40e-4b3b1ebdf8eb",
    "document_version_id": "0a468508-e6c2-45f5-9df4-3669362e382f",
    "source_chunk_ordinal": 91
  },
  "card_name": "Instacart Mastercard",
  "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
  "schema_version": "fact_support_review:v1",
  "support_review": {
    "verdict": "unsupported",
    "confidence": "medium",
    "explanation": "The source text supports that there is a $50 Instacart credit upon approval, but the normalized fact claims an empty credits list. That meaning is not supported by the evidence, which explicitly describes a credit benefit.",
    "modelCalled": true,
    "errorMessage": null,
    "reviewedAtIso": "2026-07-06T01:18:12.909Z",
    "aiProviderError": null,
    "supportedClaims": [
      "A $50 Instacart credit is offered upon approval."
    ],
    "evidenceSnippets": [
      "Get a $50 Instacart credit automatically upon approval*"
    ]
  },
  "default_decision_notes": {
    "dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
    "accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
    "correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
    "refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
  }
}