Review queue / Fact support review / Chase Sapphire Preferred
Chase Sapphire Preferred
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 12:02 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 12:02:00 AM
Support review verdict
The model compared the normalized fact against the source candidate evidence from the same extraction run.
Verdict
Unclear
Model confidence
Low
Fact field
Welcome Bonus
Value kind
Structured Bonus
What the support review found
This is a source-support gate, not an automatic fact correction.
The normalized fact appears to rely on the longer evidenceQuote in the source candidate raw value, but the actual sourceEvidenceText provided here is only "NEW", which is far too narrow to support the bonus amount, spend requirement, or eligibility terms. Because the required evidence text is missing from sourceEvidenceText, support cannot be confirmed from the provided source candidate evidence alone.
Supported claims
- NEW CARDMEMBER OFFER
- Earn 100,000 points
- after you spend $5,000 on purchases in the first 3 months from account opening
Source snippets
- NEW
Fact and source
| Item | Value |
|---|---|
| Card | Chase Sapphire Preferred |
| Field | Welcome Bonus |
| Normalized value | [{"notes":"The excerpt shows a strikethrough 75,000 and 100,000 points; I extracted the current 100,000-point offer.","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"points","bonusValue":100000,"eligibility":{"notes":"The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.","applyByDate":null,"bonusLockoutMonths":null,"requiresNewCustomer":true},"evidenceQuote":"NEW CARDMEMBER OFFER\nEarn 75,000strike through 100,000 points after you spend $5,000 on purchases in the first 3 months from account opening.","spendRequired":{"value":5000,"currency":"USD","windowDays":90}}] |
| Source candidate | {"elements":[{"notes":"The excerpt shows a strikethrough 75,000 and 100,000 points; I extracted the current 100,000-point offer.","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"points","bonusValue":100000,"eligibility":{"notes":"The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.","applyByDate":null,"bonusLockoutMonths":null,"requiresNewCustomer":true},"evidenceQuote":"NEW CARDMEMBER OFFER\nEarn 75,000strike through 100,000 points after you spend $5,000 on purchases in the first 3 months from account opening.","spendRequired":{"value":5000,"currency":"USD","windowDays":90}}],"droppedCount":0,"extractionCompleteness":"complete"} |
| Source quote | None |
| Source page | Unknown |
| Document version | c4dc022a-f802-470b-ada1-381d13bb321e |
| Chunk | 151 |
| Artifact trace |
Source evidence text
NEW
Technical details
{
"fact": {
"unit": null,
"field_key": "welcome_bonus",
"value_kind": "structured_bonus",
"evidence_quote": null,
"normalized_value": [
{
"notes": "The excerpt shows a strikethrough 75,000 and 100,000 points; I extracted the current 100,000-point offer.",
"tiers": [],
"audience": "public",
"offerUrl": null,
"bonusUnit": "points",
"bonusValue": 100000,
"eligibility": {
"notes": "The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.",
"applyByDate": null,
"bonusLockoutMonths": null,
"requiresNewCustomer": true
},
"evidenceQuote": "NEW CARDMEMBER OFFER\nEarn 75,000strike through 100,000 points after you spend $5,000 on purchases in the first 3 months from account opening.",
"spendRequired": {
"value": 5000,
"currency": "USD",
"windowDays": 90
}
}
],
"normalized_fact_id": "109516b1-f772-4bdc-8b07-41dba62fcc07",
"candidate_raw_value": {
"elements": [
{
"notes": "The excerpt shows a strikethrough 75,000 and 100,000 points; I extracted the current 100,000-point offer.",
"tiers": [],
"audience": "public",
"offerUrl": null,
"bonusUnit": "points",
"bonusValue": 100000,
"eligibility": {
"notes": "The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.",
"applyByDate": null,
"bonusLockoutMonths": null,
"requiresNewCustomer": true
},
"evidenceQuote": "NEW CARDMEMBER OFFER\nEarn 75,000strike through 100,000 points after you spend $5,000 on purchases in the first 3 months from account opening.",
"spendRequired": {
"value": 5000,
"currency": "USD",
"windowDays": 90
}
}
],
"droppedCount": 0,
"extractionCompleteness": "complete"
},
"source_candidate_id": "a997efcd-2bcc-4cb6-b710-fc48f07a9087",
"source_evidence_text": "NEW"
},
"entity": {
"id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
"name": "Chase Sapphire Preferred",
"type": "card",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
},
"reason": {
"code": "fact_textual_support_unclear",
"label": "Fact textual support review",
"summary": "The normalized fact appears to rely on the longer evidenceQuote in the source candidate raw value, but the actual sourceEvidenceText provided here is only \"NEW\", which is far too narrow to support the bonus amount, spend requirement, or eligibility terms. Because the required evidence text is missing from sourceEvidenceText, support cannot be confirmed from the provided source candidate evidence alone."
},
"evidence": {
"source_url": null,
"source_ref_id": "card_fact_support_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:welcome_bonus:109516b1-f772-4bdc-8b07-41dba62fcc07:a997efcd-2bcc-4cb6-b710-fc48f07a9087",
"document_version_id": "c4dc022a-f802-470b-ada1-381d13bb321e",
"source_chunk_ordinal": 151
},
"card_name": "Chase Sapphire Preferred",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
"schema_version": "fact_support_review:v1",
"support_review": {
"verdict": "unclear",
"confidence": "low",
"explanation": "The normalized fact appears to rely on the longer evidenceQuote in the source candidate raw value, but the actual sourceEvidenceText provided here is only \"NEW\", which is far too narrow to support the bonus amount, spend requirement, or eligibility terms. Because the required evidence text is missing from sourceEvidenceText, support cannot be confirmed from the provided source candidate evidence alone.",
"modelCalled": true,
"errorMessage": null,
"reviewedAtIso": "2026-07-06T00:01:58.771Z",
"aiProviderError": null,
"supportedClaims": [
"NEW CARDMEMBER OFFER",
"Earn 100,000 points",
"after you spend $5,000 on purchases in the first 3 months from account opening"
],
"evidenceSnippets": [
"NEW"
]
},
"default_decision_notes": {
"dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
"accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
"correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
"refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
}
}