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Review queue / Fact support review / Chase Sapphire Preferred

Chase Sapphire Preferred

Fact unsupportedHighOpen← Back to queue
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 5:47 PM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 5:47:04 PM

Support review verdict

The model compared the normalized fact against the source candidate evidence from the same extraction run.

Verdict
Unsupported
Model confidence
High
Fact field
Credits Summary
Value kind
List

What the support review found

This is a source-support gate, not an automatic fact correction.

The first two normalized credits are supported by the source text, but the third element is not. The source evidence describes a $10 monthly promo for DashPass members to save on "groceries, retail orders, and more," which supports a retail/delivery-style credit, not a dining credit. Since every included normalized element must be supported, the list is unsupported.

Supported claims
  • Up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel.
  • Up to $120 every four years as reimbursement for the application fee charged to your card.
  • DashPass members get a $10 promo each month ($120 annually).
Source snippets
  • Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*.
  • Receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*
  • Plus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*

Fact and source

ItemValue
CardChase Sapphire Preferred
FieldCredits Summary
Normalized value{"credits":[{"notes":"each account anniversary year","value":{"amount":100,"currency":"USD"},"vendor":"Chase Travel","category":"travel","frequency":"annual","categoryRaw":"$100 Chase Travel Hotel Credit","description":"statement credit of up to $100 for hotel stays purchased through Chase Travel each account anniversary year","evidenceQuote":"Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*."},{"notes":"as reimbursement for the application fee charged to your card","value":{"amount":120,"currency":"USD"},"vendor":null,"category":"fee_waiver","frequency":"every_four_years","categoryRaw":"Global Entry or TSA PreCheck® or NEXUS Application Fee credit","description":"statement credit of up to $120 for application fee reimbursement every four years for Global Entry, TSA PreCheck, or NEXUS","evidenceQuote":"Receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*"},{"notes":"DashPass members get a $10 promo each month ($120 annually)","value":{"amount":10,"currency":"USD"},"vendor":"DoorDash","category":"retail","frequency":"monthly","categoryRaw":"DoorDash benefits","description":"$10 promo each month for groceries, retail orders, and more","evidenceQuote":"Plus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*"}],"unknownCategoryRaw":[],"extractionCompleteness":"partial"}
Source candidate{"elements":[{"notes":"each account anniversary year","value":{"amount":100,"currency":"USD"},"vendor":"Chase Travel","category":"travel","frequency":"annual","categoryRaw":"$100 Chase Travel Hotel Credit","description":"statement credit of up to $100 for hotel stays purchased through Chase Travel each account anniversary year","evidenceQuote":"Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*."},{"notes":"as reimbursement for the application fee charged to your card","value":{"amount":120,"currency":"USD"},"vendor":null,"category":"fee_waiver","frequency":"every_four_years","categoryRaw":"Global Entry or TSA PreCheck® or NEXUS Application Fee credit","description":"statement credit of up to $120 for application fee reimbursement every four years for Global Entry, TSA PreCheck, or NEXUS","evidenceQuote":"Receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*"},{"notes":"Plus, DashPass members get a $10 promo each month ($120 annually)","value":{"amount":10,"currency":"USD"},"vendor":"DoorDash","category":"dining","frequency":"monthly","categoryRaw":"DoorDash benefits","description":"DashPass membership for 12 months, plus a $10 promo each month ($120 annually)","evidenceQuote":"Plus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*"}],"droppedCount":0,"extractionCompleteness":"complete"}
Source quoteEarn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*.
Source pageUnknown
Document versionbc199f94-fdc9-40c7-9615-52cb2889505a
Chunk105
Artifact trace

Source evidence text

Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*.
Receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*
Plus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*
Technical details
{
  "fact": {
    "unit": null,
    "field_key": "credits_summary",
    "value_kind": "list",
    "evidence_quote": "Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*.",
    "normalized_value": {
      "credits": [
        {
          "notes": "each account anniversary year",
          "value": {
            "amount": 100,
            "currency": "USD"
          },
          "vendor": "Chase Travel",
          "category": "travel",
          "frequency": "annual",
          "categoryRaw": "$100 Chase Travel Hotel Credit",
          "description": "statement credit of up to $100 for hotel stays purchased through Chase Travel each account anniversary year",
          "evidenceQuote": "Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*."
        },
        {
          "notes": "as reimbursement for the application fee charged to your card",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": null,
          "category": "fee_waiver",
          "frequency": "every_four_years",
          "categoryRaw": "Global Entry or TSA PreCheck® or NEXUS Application Fee credit",
          "description": "statement credit of up to $120 for application fee reimbursement every four years for Global Entry, TSA PreCheck, or NEXUS",
          "evidenceQuote": "Receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*"
        },
        {
          "notes": "DashPass members get a $10 promo each month ($120 annually)",
          "value": {
            "amount": 10,
            "currency": "USD"
          },
          "vendor": "DoorDash",
          "category": "retail",
          "frequency": "monthly",
          "categoryRaw": "DoorDash benefits",
          "description": "$10 promo each month for groceries, retail orders, and more",
          "evidenceQuote": "Plus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*"
        }
      ],
      "unknownCategoryRaw": [],
      "extractionCompleteness": "partial"
    },
    "normalized_fact_id": "2e2705e1-f390-4280-8800-5adbf7a63c30",
    "candidate_raw_value": {
      "elements": [
        {
          "notes": "each account anniversary year",
          "value": {
            "amount": 100,
            "currency": "USD"
          },
          "vendor": "Chase Travel",
          "category": "travel",
          "frequency": "annual",
          "categoryRaw": "$100 Chase Travel Hotel Credit",
          "description": "statement credit of up to $100 for hotel stays purchased through Chase Travel each account anniversary year",
          "evidenceQuote": "Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*."
        },
        {
          "notes": "as reimbursement for the application fee charged to your card",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": null,
          "category": "fee_waiver",
          "frequency": "every_four_years",
          "categoryRaw": "Global Entry or TSA PreCheck® or NEXUS Application Fee credit",
          "description": "statement credit of up to $120 for application fee reimbursement every four years for Global Entry, TSA PreCheck, or NEXUS",
          "evidenceQuote": "Receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*"
        },
        {
          "notes": "Plus, DashPass members get a $10 promo each month ($120 annually)",
          "value": {
            "amount": 10,
            "currency": "USD"
          },
          "vendor": "DoorDash",
          "category": "dining",
          "frequency": "monthly",
          "categoryRaw": "DoorDash benefits",
          "description": "DashPass membership for 12 months, plus a $10 promo each month ($120 annually)",
          "evidenceQuote": "Plus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*"
        }
      ],
      "droppedCount": 0,
      "extractionCompleteness": "complete"
    },
    "source_candidate_id": "e18d114b-8b8b-4a21-950e-d69a6eb1a1b8",
    "source_evidence_text": "Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*.\nReceive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*\nPlus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*"
  },
  "entity": {
    "id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
    "name": "Chase Sapphire Preferred",
    "type": "card",
    "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
  },
  "reason": {
    "code": "fact_textual_support_unsupported",
    "label": "Fact textual support review",
    "summary": "The first two normalized credits are supported by the source text, but the third element is not. The source evidence describes a $10 monthly promo for DashPass members to save on \"groceries, retail orders, and more,\" which supports a retail/delivery-style credit, not a dining credit. Since every included normalized element must be supported, the list is unsupported."
  },
  "evidence": {
    "source_url": null,
    "source_ref_id": "card_fact_support_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:credits_summary:2e2705e1-f390-4280-8800-5adbf7a63c30:e18d114b-8b8b-4a21-950e-d69a6eb1a1b8",
    "document_version_id": "bc199f94-fdc9-40c7-9615-52cb2889505a",
    "source_chunk_ordinal": 105
  },
  "card_name": "Chase Sapphire Preferred",
  "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
  "schema_version": "fact_support_review:v2",
  "support_review": {
    "verdict": "unsupported",
    "confidence": "high",
    "explanation": "The first two normalized credits are supported by the source text, but the third element is not. The source evidence describes a $10 monthly promo for DashPass members to save on \"groceries, retail orders, and more,\" which supports a retail/delivery-style credit, not a dining credit. Since every included normalized element must be supported, the list is unsupported.",
    "modelCalled": true,
    "errorMessage": null,
    "reviewedAtIso": "2026-07-06T17:47:01.689Z",
    "aiProviderError": null,
    "supportedClaims": [
      "Up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel.",
      "Up to $120 every four years as reimbursement for the application fee charged to your card.",
      "DashPass members get a $10 promo each month ($120 annually)."
    ],
    "evidenceSnippets": [
      "Earn up to $100 in statement credits each account anniversary year for hotel stays purchased through Chase Travel*.",
      "Receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to your card.*",
      "Plus, DashPass members get a $10 promo each month ($120 annually) to save on groceries, retail orders, and more.*"
    ]
  },
  "default_decision_notes": {
    "dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
    "accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
    "correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
    "refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
  }
}