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Review queue / Fact support review / Chase Sapphire Preferred

Chase Sapphire Preferred

Fact unsupportedHighOpen← Back to queue
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 12:09 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 12:09:50 AM

Support review verdict

The model compared the normalized fact against the source candidate evidence from the same extraction run.

Verdict
Unsupported
Model confidence
High
Fact field
Credits Summary
Value kind
List

What the support review found

This is a source-support gate, not an automatic fact correction.

The normalized list omits one source element that appears in the source candidate: "Complimentary Apple TV for Chase Sapphire Preferred". Because the list must be fully supported by the source candidate and every element must be included, the fact is not fully supported. The remaining listed credits are supported by the source evidence, but the omission makes the overall normalized fact unsupported.

Supported claims
  • $100 Chase Travel Hotel Credit
  • Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit
  • Complimentary DashPass
  • Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders
Source snippets
  • $100 Chase Travel Hotel Credit
  • Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit
  • Complimentary Apple TV for Chase Sapphire Preferred
  • Complimentary DashPass
  • Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders

Fact and source

ItemValue
CardChase Sapphire Preferred
FieldCredits Summary
Normalized value{"credits":[{"notes":"statement credits each account anniversary year; hotel stays purchased through Chase Travel","value":{"amount":100,"currency":"USD"},"vendor":"Chase Travel","category":"travel","frequency":"annual","categoryRaw":"$100 Chase Travel Hotel Credit","description":"$100 Chase Travel Hotel Credit","evidenceQuote":"$100 Chase Travel Hotel Credit"},{"notes":"reimbursement for the application fee charged to your card; applies only to the Global Entry, TSA PreCheck® or NEXUS programs","value":{"amount":120,"currency":"USD"},"vendor":null,"category":"fee_waiver","frequency":"every_four_years","categoryRaw":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit","description":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit","evidenceQuote":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit"},{"notes":"12 months; activation by 12/31/2027 or December 31, 2027; includes a $10 promo each month ($120 annually)","value":{"amount":120,"currency":"USD"},"vendor":"DoorDash and Caviar","category":"dining","frequency":"annual","categoryRaw":"Complimentary DashPass","description":"Complimentary DashPass","evidenceQuote":"Complimentary DashPass"},{"notes":"one qualifying non-restaurant order; valid in the U.S. only; does not roll over","value":{"amount":10,"currency":"USD"},"vendor":"DoorDash","category":"dining","frequency":"monthly","categoryRaw":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders","description":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders","evidenceQuote":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders"}],"unknownCategoryRaw":[],"extractionCompleteness":"partial"}
Source candidate{"elements":[{"notes":"statement credits each account anniversary year; hotel stays purchased through Chase Travel","value":{"amount":100,"currency":"USD"},"vendor":"Chase Travel","category":"travel","frequency":"annual","categoryRaw":"$100 Chase Travel Hotel Credit","description":"$100 Chase Travel Hotel Credit","evidenceQuote":"$100 Chase Travel Hotel Credit"},{"notes":"reimbursement for the application fee charged to your card; applies only to the Global Entry, TSA PreCheck® or NEXUS programs","value":{"amount":120,"currency":"USD"},"vendor":null,"category":"travel","frequency":"every_four_years","categoryRaw":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit","description":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit","evidenceQuote":"Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit"},{"notes":"at least 12 months; activated by December 31, 2026","value":null,"vendor":"Apple TV","category":"streaming","frequency":"one_time","categoryRaw":"Complimentary Apple TV","description":"Complimentary Apple TV","evidenceQuote":"Complimentary Apple TV for Chase Sapphire Preferred"},{"notes":"12 months; activation by 12/31/2027 or December 31, 2027; includes a $10 promo each month ($120 annually)","value":{"amount":120,"currency":"USD"},"vendor":"DoorDash and Caviar","category":"dining","frequency":"annual","categoryRaw":"Complimentary DashPass","description":"Complimentary DashPass","evidenceQuote":"Complimentary DashPass"},{"notes":"one qualifying non-restaurant order; valid in the U.S. only; does not roll over","value":{"amount":10,"currency":"USD"},"vendor":"DoorDash","category":"dining","frequency":"monthly","categoryRaw":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders","description":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders","evidenceQuote":"Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders"},{"notes":"through 09/30/2027; qualifying Lyft products and services include rideshare; bike and scooter rides; and subscription and membership products","value":null,"vendor":"Lyft","category":"ride_share","frequency":"other","categoryRaw":"5X Points Offer on Lyft Purchases","description":"5X Points Offer on Lyft Purchases","evidenceQuote":"5X Points Offer on Lyft Purchases"}],"droppedCount":0,"extractionCompleteness":"complete"}
Source quote$100 Chase Travel Hotel Credit
Source pageUnknown
Document versionc4dc022a-f802-470b-ada1-381d13bb321e
Chunk145
Artifact trace

Source evidence text

$100 Chase Travel Hotel Credit
Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit
Complimentary Apple TV for Chase Sapphire Preferred
Complimentary DashPass
Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders
5X Points Offer on Lyft Purchases
Technical details
{
  "fact": {
    "unit": null,
    "field_key": "credits_summary",
    "value_kind": "list",
    "evidence_quote": "$100 Chase Travel Hotel Credit",
    "normalized_value": {
      "credits": [
        {
          "notes": "statement credits each account anniversary year; hotel stays purchased through Chase Travel",
          "value": {
            "amount": 100,
            "currency": "USD"
          },
          "vendor": "Chase Travel",
          "category": "travel",
          "frequency": "annual",
          "categoryRaw": "$100 Chase Travel Hotel Credit",
          "description": "$100 Chase Travel Hotel Credit",
          "evidenceQuote": "$100 Chase Travel Hotel Credit"
        },
        {
          "notes": "reimbursement for the application fee charged to your card; applies only to the Global Entry, TSA PreCheck® or NEXUS programs",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": null,
          "category": "fee_waiver",
          "frequency": "every_four_years",
          "categoryRaw": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
          "description": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
          "evidenceQuote": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit"
        },
        {
          "notes": "12 months; activation by 12/31/2027 or December 31, 2027; includes a $10 promo each month ($120 annually)",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": "DoorDash and Caviar",
          "category": "dining",
          "frequency": "annual",
          "categoryRaw": "Complimentary DashPass",
          "description": "Complimentary DashPass",
          "evidenceQuote": "Complimentary DashPass"
        },
        {
          "notes": "one qualifying non-restaurant order; valid in the U.S. only; does not roll over",
          "value": {
            "amount": 10,
            "currency": "USD"
          },
          "vendor": "DoorDash",
          "category": "dining",
          "frequency": "monthly",
          "categoryRaw": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders",
          "description": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders",
          "evidenceQuote": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders"
        }
      ],
      "unknownCategoryRaw": [],
      "extractionCompleteness": "partial"
    },
    "normalized_fact_id": "b6be73c4-ed6d-443a-ab97-b0615628790e",
    "candidate_raw_value": {
      "elements": [
        {
          "notes": "statement credits each account anniversary year; hotel stays purchased through Chase Travel",
          "value": {
            "amount": 100,
            "currency": "USD"
          },
          "vendor": "Chase Travel",
          "category": "travel",
          "frequency": "annual",
          "categoryRaw": "$100 Chase Travel Hotel Credit",
          "description": "$100 Chase Travel Hotel Credit",
          "evidenceQuote": "$100 Chase Travel Hotel Credit"
        },
        {
          "notes": "reimbursement for the application fee charged to your card; applies only to the Global Entry, TSA PreCheck® or NEXUS programs",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": null,
          "category": "travel",
          "frequency": "every_four_years",
          "categoryRaw": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
          "description": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
          "evidenceQuote": "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit"
        },
        {
          "notes": "at least 12 months; activated by December 31, 2026",
          "value": null,
          "vendor": "Apple TV",
          "category": "streaming",
          "frequency": "one_time",
          "categoryRaw": "Complimentary Apple TV",
          "description": "Complimentary Apple TV",
          "evidenceQuote": "Complimentary Apple TV for Chase Sapphire Preferred"
        },
        {
          "notes": "12 months; activation by 12/31/2027 or December 31, 2027; includes a $10 promo each month ($120 annually)",
          "value": {
            "amount": 120,
            "currency": "USD"
          },
          "vendor": "DoorDash and Caviar",
          "category": "dining",
          "frequency": "annual",
          "categoryRaw": "Complimentary DashPass",
          "description": "Complimentary DashPass",
          "evidenceQuote": "Complimentary DashPass"
        },
        {
          "notes": "one qualifying non-restaurant order; valid in the U.S. only; does not roll over",
          "value": {
            "amount": 10,
            "currency": "USD"
          },
          "vendor": "DoorDash",
          "category": "dining",
          "frequency": "monthly",
          "categoryRaw": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders",
          "description": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders",
          "evidenceQuote": "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders"
        },
        {
          "notes": "through 09/30/2027; qualifying Lyft products and services include rideshare; bike and scooter rides; and subscription and membership products",
          "value": null,
          "vendor": "Lyft",
          "category": "ride_share",
          "frequency": "other",
          "categoryRaw": "5X Points Offer on Lyft Purchases",
          "description": "5X Points Offer on Lyft Purchases",
          "evidenceQuote": "5X Points Offer on Lyft Purchases"
        }
      ],
      "droppedCount": 0,
      "extractionCompleteness": "complete"
    },
    "source_candidate_id": "df85c9ad-4e4a-4bae-8e25-1e13311868d7",
    "source_evidence_text": "$100 Chase Travel Hotel Credit\nGlobal Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit\nComplimentary Apple TV for Chase Sapphire Preferred\nComplimentary DashPass\nEarn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders\n5X Points Offer on Lyft Purchases"
  },
  "entity": {
    "id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
    "name": "Chase Sapphire Preferred",
    "type": "card",
    "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
  },
  "reason": {
    "code": "fact_textual_support_unsupported",
    "label": "Fact textual support review",
    "summary": "The normalized list omits one source element that appears in the source candidate: \"Complimentary Apple TV for Chase Sapphire Preferred\". Because the list must be fully supported by the source candidate and every element must be included, the fact is not fully supported. The remaining listed credits are supported by the source evidence, but the omission makes the overall normalized fact unsupported."
  },
  "evidence": {
    "source_url": null,
    "source_ref_id": "card_fact_support_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:credits_summary:b6be73c4-ed6d-443a-ab97-b0615628790e:df85c9ad-4e4a-4bae-8e25-1e13311868d7",
    "document_version_id": "c4dc022a-f802-470b-ada1-381d13bb321e",
    "source_chunk_ordinal": 145
  },
  "card_name": "Chase Sapphire Preferred",
  "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
  "schema_version": "fact_support_review:v1",
  "support_review": {
    "verdict": "unsupported",
    "confidence": "high",
    "explanation": "The normalized list omits one source element that appears in the source candidate: \"Complimentary Apple TV for Chase Sapphire Preferred\". Because the list must be fully supported by the source candidate and every element must be included, the fact is not fully supported. The remaining listed credits are supported by the source evidence, but the omission makes the overall normalized fact unsupported.",
    "modelCalled": true,
    "errorMessage": null,
    "reviewedAtIso": "2026-07-06T00:09:48.406Z",
    "aiProviderError": null,
    "supportedClaims": [
      "$100 Chase Travel Hotel Credit",
      "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
      "Complimentary DashPass",
      "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders"
    ],
    "evidenceSnippets": [
      "$100 Chase Travel Hotel Credit",
      "Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit",
      "Complimentary Apple TV for Chase Sapphire Preferred",
      "Complimentary DashPass",
      "Earn Up to $10 Off Monthly on DoorDash Non-Restaurant Orders"
    ]
  },
  "default_decision_notes": {
    "dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
    "accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
    "correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
    "refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
  }
}