Review queue / Visual fact review / Southwest Rapid Rewards Performance Business
Southwest Rapid Rewards Performance Business
Status
Open
Found during
Fact evidence check
Opened
Jul 9, 2026, 12:11 AM
109d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/9/2026, 12:11:04 AM
Visual review verdict
The model compared the extracted fact against the screenshot captured during evidence gathering.
Verdict
Contradicted
Model confidence
Unknown
Fact field
Earn Rules
Candidate confidence
Unknown
What the screenshot review found
This is an evidence-quality flag, not an automatic fact correction.
The screenshot’s Southwest Rapid Rewards Performance Business card page shows the earning rule as 4 points per $1 on Southwest Airline purchases, hotel accommodations, gas station and restaurant purchases, local transit and commuting, and all other purchases. It does not show a Southwest Cruises earning category, and the visible Southwest-specific earn section instead lists different categories. That conflicts with the candidate claim that this card earns 4 points per $1 on Southwest Cruises purchases until December 31, 2025.
Visible signals
- “Turn your buys into Southwest flies”
- “Earn 4 points per $1 spent on Southwest Airline purchases”
- “Earn 2 points per $1 spent on hotel accommodations booked directly with the hotel”
- “Earn 2 points per $1 spent on gas station and restaurant purchases”
- “Earn 1 point per $1 spent on all other purchases”
Fact and source
| Item | Value |
|---|---|
| Card | Southwest Rapid Rewards Performance Business |
| Field | Earn Rules |
| Extracted value | {"cap":null,"rate":4,"notes":null,"scope":"Until December 31, 2025","category":"travel_general","multiplier":"x","categoryRaw":"Southwest Cruises purchases","evidenceQuote":"Until December 31, 2025, you'll earn 4 points for each $1 spent on Southwest Cruises purchases.","evidenceProvenance":{"sourceUrl":"https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY","sourceChunkOrdinal":163,"sourceDocumentVersionId":"87cd049f-7b21-49d4-ab87-10aacea730de"}} |
| Source quote | until december 31, 2025, you'll earn 4 points for each $1 spent on southwest cruises purchases. |
| Source page | https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY |
| Document version | 87cd049f-7b21-49d4-ab87-10aacea730de |
| Chunk | 163 |
Screenshot evidence
| Item | Value |
|---|---|
| Persisted | Yes |
| Screenshot | /Users/einar/Development/cc-wiki/tmp/visual-evidence/creditcards.chase.com-2026-07-09T00-05-54-581Z-04e9ae9c-f6ad-4c3e-b84b-8f4395374215.png |
| Captured | Unknown |
| Viewport | 1440 x 900 |
| Artifact trace |
Technical details
{
"fact": {
"field_key": "earn_rules",
"raw_value": {
"cap": null,
"rate": 4,
"notes": null,
"scope": "Until December 31, 2025",
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "Southwest Cruises purchases",
"evidenceQuote": "Until December 31, 2025, you'll earn 4 points for each $1 spent on Southwest Cruises purchases.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
"confidence": "0.8160000000000001",
"element_path": "elements.13",
"element_index": 13,
"evidence_quote": "until december 31, 2025, you'll earn 4 points for each $1 spent on southwest cruises purchases.",
"review_unit_key": "element-13-a755e261c878",
"parent_raw_value": {
"elements": [
{
"cap": null,
"rate": 4,
"notes": null,
"scope": null,
"category": "flights",
"multiplier": "x",
"categoryRaw": "Southwest Airline purchases",
"evidenceQuote": "Earn 4 points per $1 spent on Southwest Airline purchases.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 139,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": "booked directly with the hotel",
"category": "hotels",
"multiplier": "x",
"categoryRaw": "hotel accommodations booked directly with the hotel",
"evidenceQuote": "Earn 2 points per $1 spent on hotel accommodations booked directly with the hotel.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 140,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "gas",
"multiplier": "x",
"categoryRaw": "gas station purchases",
"evidenceQuote": "Earn 2 points per $1 spent on gas station and restaurant purchases.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 141,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "dining",
"multiplier": "x",
"categoryRaw": "restaurant purchases",
"evidenceQuote": "Earn 2 points per $1 spent on gas station and restaurant purchases.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 141,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": "including rideshare services",
"category": "transit",
"multiplier": "x",
"categoryRaw": "local transit and commuting, including rideshare services",
"evidenceQuote": "Earn 2 points per $1 spent on local transit and commuting, including rideshare services.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 142,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 1,
"notes": null,
"scope": null,
"category": "everything_else",
"multiplier": "x",
"categoryRaw": "all other purchases",
"evidenceQuote": "Earn 1 point per $1 spent on all other purchases.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 143,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 4,
"notes": null,
"scope": null,
"category": "flights",
"multiplier": "x",
"categoryRaw": "Southwest Airline purchases",
"evidenceQuote": "Earn 4 points per $1 spent on Southwest Airline purchases.*",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 139,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": "booked directly with the hotel",
"category": "hotels",
"multiplier": "x",
"categoryRaw": "hotel accommodations booked directly with the hotel",
"evidenceQuote": "Earn 2 points per $1 spent on hotel accommodations booked directly with the hotel*",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 140,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "gas",
"multiplier": "x",
"categoryRaw": "gas station and restaurant purchases",
"evidenceQuote": "Earn 2 points per $1 spent on gas station and restaurant purchases.*",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 141,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "dining",
"multiplier": "x",
"categoryRaw": "gas station and restaurant purchases",
"evidenceQuote": "Earn 2 points per $1 spent on gas station and restaurant purchases.*",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 141,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": "including rideshare services",
"scope": null,
"category": "transit",
"multiplier": "x",
"categoryRaw": "local transit and commuting, including rideshare services",
"evidenceQuote": "Earn 2 points per $1 spent on local transit and commuting, including rideshare services.*",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 142,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 1,
"notes": null,
"scope": null,
"category": "everything_else",
"multiplier": "x",
"categoryRaw": "all other purchases",
"evidenceQuote": "Earn 1 point per $1 spent on all other purchases.*",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 143,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 4,
"notes": "including inflight, Southwest® gift cards, and Southwest Vacations® or Getaways by SouthwestTM packages",
"scope": "purchases made directly with Southwest Airlines®",
"category": "flights",
"multiplier": "x",
"categoryRaw": "flight",
"evidenceQuote": "4 points for each $1 spent on purchases made directly with Southwest Airlines®, including flight, inflight, Southwest® gift cards, and Southwest Vacations® or Getaways by SouthwestTM packages.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 4,
"notes": null,
"scope": "Until December 31, 2025",
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "Southwest Cruises purchases",
"evidenceQuote": "Until December 31, 2025, you'll earn 4 points for each $1 spent on Southwest Cruises purchases.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": "Until December 31, 2025",
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "purchases at participating Rapid Rewards® hotel and rental car partners",
"evidenceQuote": "Until December 31, 2025, you'll earn 3 points for each $1 spent on purchases at participating Rapid Rewards® hotel and rental car partners.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "gas",
"multiplier": "x",
"categoryRaw": "gas stations",
"evidenceQuote": "You'll earn 2 points for each $1 spent on purchases in the following rewards categories: gas stations; dining at restaurants; hotel accommodations when purchased directly with the hotel.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "dining",
"multiplier": "x",
"categoryRaw": "dining at restaurants",
"evidenceQuote": "You'll earn 2 points for each $1 spent on purchases in the following rewards categories: gas stations; dining at restaurants; hotel accommodations when purchased directly with the hotel.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": "purchased directly with the hotel",
"category": "hotels",
"multiplier": "x",
"categoryRaw": "hotel accommodations when purchased directly with the hotel",
"evidenceQuote": "You'll earn 2 points for each $1 spent on purchases in the following rewards categories: gas stations; dining at restaurants; hotel accommodations when purchased directly with the hotel.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "transit",
"multiplier": "x",
"categoryRaw": "local transit and commuting rewards category",
"evidenceQuote": "You'll earn 2 points for each $1 spent on purchases in the local transit and commuting rewards category.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
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"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": "Until December 31, 2025",
"category": "other",
"multiplier": "x",
"categoryRaw": "social media and search engine advertising",
"evidenceQuote": "Until December 31, 2025, you'll earn 2 points for each $1 spent on purchases in the following rewards categories: social media and search engine advertising; internet, cable, and phone services.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": "Until December 31, 2025",
"category": "other",
"multiplier": "x",
"categoryRaw": "internet, cable, and phone services",
"evidenceQuote": "Until December 31, 2025, you'll earn 2 points for each $1 spent on purchases in the following rewards categories: social media and search engine advertising; internet, cable, and phone services.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
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"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
},
{
"cap": null,
"rate": 1,
"notes": null,
"scope": null,
"category": "everything_else",
"multiplier": "x",
"categoryRaw": "all other purchases",
"evidenceQuote": "You'll earn 1 point for each $1 spent on all other purchases.",
"evidenceProvenance": {
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"sourceChunkOrdinal": 163,
"sourceDocumentVersionId": "87cd049f-7b21-49d4-ab87-10aacea730de"
}
}
],
"droppedCount": 0,
"extractionCompleteness": "complete"
},
"review_unit_kind": "element",
"fact_candidate_id": "7c8e0875-b6c4-4144-8cc5-e318623dedeb"
},
"entity": {
"id": "bc717619-69bd-4396-a485-d614fe21e84d",
"name": "Southwest Rapid Rewards Performance Business",
"type": "card",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
},
"reason": {
"code": "fact_visual_evidence_contradiction",
"label": "Fact visual evidence review",
"summary": "The screenshot’s Southwest Rapid Rewards Performance Business card page shows the earning rule as 4 points per $1 on Southwest Airline purchases, hotel accommodations, gas station and restaurant purchases, local transit and commuting, and all other purchases. It does not show a Southwest Cruises earning category, and the visible Southwest-specific earn section instead lists different categories. That conflicts with the candidate claim that this card earns 4 points per $1 on Southwest Cruises purchases until December 31, 2025."
},
"evidence": {
"source_url": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"source_ref_id": "card_fact_visual_review:bc717619-69bd-4396-a485-d614fe21e84d:earn_rules:87cd049f-7b21-49d4-ab87-10aacea730de:163:element-13-a755e261c878",
"visual_evidence": {
"kind": "full_page_screenshot",
"provider": "patchright_browser",
"viewport": {
"width": 1440,
"height": 900
},
"capturedAt": "2026-07-09T00:05:54.584Z",
"screenshotPath": "/Users/einar/Development/cc-wiki/tmp/visual-evidence/creditcards.chase.com-2026-07-09T00-05-54-581Z-04e9ae9c-f6ad-4c3e-b84b-8f4395374215.png",
"captureAttempted": true,
"capturePersisted": true,
"htmlSnapshotPath": "/Users/einar/Development/cc-wiki/tmp/visual-evidence/creditcards.chase.com-2026-07-09T00-05-54-581Z-04e9ae9c-f6ad-4c3e-b84b-8f4395374215.html"
},
"document_context": {
"docType": "card_detail",
"finalUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"linkText": null,
"relevance": "primary",
"sourceUrl": "https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY",
"observation": "observed",
"evidenceRole": "listing_product_block",
"linkedFromUrl": null,
"linkContextText": null,
"mentionStrength": "dominant",
"supplementalSource": null,
"linkedFromDocumentVersionId": null
},
"document_version_id": "87cd049f-7b21-49d4-ab87-10aacea730de",
"source_chunk_ordinal": 163
},
"card_name": "Southwest Rapid Rewards Performance Business",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
"visual_review": {
"verdict": "contradicted",
"confidence": "high",
"explanation": "The screenshot’s Southwest Rapid Rewards Performance Business card page shows the earning rule as 4 points per $1 on Southwest Airline purchases, hotel accommodations, gas station and restaurant purchases, local transit and commuting, and all other purchases. It does not show a Southwest Cruises earning category, and the visible Southwest-specific earn section instead lists different categories. That conflicts with the candidate claim that this card earns 4 points per $1 on Southwest Cruises purchases until December 31, 2025.",
"modelCalled": true,
"errorMessage": null,
"reviewedAtIso": "2026-07-09T00:11:01.449Z",
"visibleSignals": [
"“Turn your buys into Southwest flies”",
"“Earn 4 points per $1 spent on Southwest Airline purchases”",
"“Earn 2 points per $1 spent on hotel accommodations booked directly with the hotel”",
"“Earn 2 points per $1 spent on gas station and restaurant purchases”",
"“Earn 1 point per $1 spent on all other purchases”"
],
"aiProviderError": null,
"documentIdentity": {
"verdict": "matches_target",
"confidence": "high",
"explanation": "The screenshot clearly shows the Southwest Rapid Rewards Performance Business Credit Card page with matching Southwest branding and product name, so it appears to be the target card.",
"visibleSignals": [
"“Southwest Rapid Rewards Performance Business Credit Card”",
"Southwest branding/logo",
"Chase Credit Cards page"
]
}
},
"schema_version": "fact_visual_review:v5",
"target_identity_hints": [
{
"value": "{\"amount\":299,\"currency\":\"USD\"}",
"fieldKey": "annual_fee"
},
{
"value": "{\"credits\":[{\"category\":\"fee_waiver\",\"categoryRaw\":\"Global Entry, TSA PreCheck® or NEXUS fee credit\",\"description\":\"Global Entry, TSA PreCheck® or NEXUS application fee statement credit\",\"evidenceQuote\":\"Receive one statement credit of up to $120 every four years as reimbursement for the application fee for Global Entry, TSA PreCheck® or NEXUS when you use your card.*\",\"frequency\":\"every_four_years\",\"notes\":\"Reimbursement for the application fee for Global Entry, TSA PreCheck® or NEXUS; applies only when you use your card.\",\"value\":{\"amount\":120,\"currency\":\"USD\"},\"vendor\":null}],\"extractionCompleteness\":\"complete\",\"unknownCategoryRaw\":[]}",
"fieldKey": "credits_summary"
},
{
"value": "{\"extractionCompleteness\":\"partial\",\"rules\":[{\"cap\":null,\"category\":\"flights\",\"categoryRaw\":\"Southwest Airline purchases\",\"evidenceQuote\":\"4 points for each $1 spent on purchases made directly with Southwest Airlines®, including flight, inflight, Southwest® gift cards, and Southwest Vacations® or Getaways by SouthwestTM packages.\",\"multiplier\":\"x\",\"notes\":\"including inflight, Southwest® gift cards, and Southwest Vacations® or Getaways by SouthwestTM packages\",\"rate\":4,\"scope\":\"purchases made directly with Southwest Airlines®\"},{\"cap\":null,\"category\":\"hotels\",\"categoryRaw\":\"hotel accommodations booked directly with the hotel\",\"evidenceQuote\":\"Earn 2 points per $1 spent on hotel accommodati...",
"fieldKey": "earn_rules"
},
{
"value": "{\"percent\":0}",
"fieldKey": "foreign_transaction_fee"
},
{
"value": "[{\"audience\":\"public\",\"bonusUnit\":\"points\",\"bonusValue\":80000,\"eligibility\":{\"applyByDate\":null,\"bonusLockoutMonths\":24,\"notes\":\"This new Cardmember bonus offer is not available to either (i) current Cardmembers of this business credit card, or (ii) previous Cardmembers of this business credit card who received a new Cardmember bonus for this business credit card within the last 24 months.\",\"requiresNewCustomer\":true},\"evidenceQuote\":\"80,000 Bonus Points After You Spend $5,000 On Purchases In The First 3 Months From Account Opening\",\"notes\":null,\"offerUrl\":\"https://creditcards.chase.com/business-credit-cards/southwest/performance-business?iCELL=61FY\",\"spendRequired\":{\"currency\":\"USD\",\"val...",
"fieldKey": "welcome_bonus"
}
],
"default_decision_notes": {
"dismiss": "Dismiss if this task is explained by an expected screenshot limitation.",
"accept_fact": "Keep the extracted fact if source evidence outside this screenshot supports it.",
"correct_fact": "Correct the fact if the screenshot or source page clearly shows a different value.",
"refresh_evidence": "Refresh evidence when the screenshot does not show the cited source text."
}
}