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Review queue / Fact support review / Instacart Mastercard

Instacart Mastercard

Fact unsupportedHighOpen← Back to queue
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 1:25 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 1:25:07 AM

Support review verdict

The model compared the normalized fact against the source candidate evidence from the same extraction run.

Verdict
Unsupported
Model confidence
Medium
Fact field
Welcome Bonus
Value kind
Structured Bonus

What the support review found

This is a source-support gate, not an automatic fact correction.

The source evidence only directly supports that there is a $50 Instacart credit automatically upon approval. The normalized fact adds extra eligibility claims about new customers, prior cardholders, and a 24-month lockout, but none of those conditions appear in the provided sourceEvidenceText. Because a meaningful part of the structured bonus is unsupported, the overall fact is unsupported.

Supported claims
  • $50 Instacart credit
  • automatically upon approval
Source snippets
  • Get a $50 Instacart credit automatically upon approval*

Fact and source

ItemValue
CardInstacart Mastercard
FieldWelcome Bonus
Normalized value[{"notes":"Instacart credit automatically loaded into your Instacart.com account upon approval.","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"dollars","bonusValue":50,"eligibility":{"notes":"The credit card is available to you if you do not currently have the Instacart Mastercard. This credit card or new cardmember offers may not be available to you if you previously had the Instacart Mastercard.","applyByDate":null,"bonusLockoutMonths":24,"requiresNewCustomer":true},"evidenceQuote":"Get a $50 Instacart credit automatically upon approval*","spendRequired":null}]
Source candidate{"elements":[{"notes":"Instacart credit automatically loaded into your Instacart.com account upon approval.","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"dollars","bonusValue":50,"eligibility":{"notes":"The credit card is available to you if you do not currently have the Instacart Mastercard. This credit card or new cardmember offers may not be available to you if you previously had the Instacart Mastercard.","applyByDate":null,"bonusLockoutMonths":24,"requiresNewCustomer":true},"evidenceQuote":"Get a $50 Instacart credit automatically upon approval*","spendRequired":null}],"droppedCount":0,"extractionCompleteness":"complete"}
Source quoteGet a $50 Instacart credit automatically upon approval*
Source pageUnknown
Document version3367f76c-3cd4-43cb-b126-14a7b9ae507f
Chunk91
Artifact trace

Source evidence text

Get a $50 Instacart credit automatically upon approval*
Technical details
{
  "fact": {
    "unit": null,
    "field_key": "welcome_bonus",
    "value_kind": "structured_bonus",
    "evidence_quote": "Get a $50 Instacart credit automatically upon approval*",
    "normalized_value": [
      {
        "notes": "Instacart credit automatically loaded into your Instacart.com account upon approval.",
        "tiers": [],
        "audience": "public",
        "offerUrl": null,
        "bonusUnit": "dollars",
        "bonusValue": 50,
        "eligibility": {
          "notes": "The credit card is available to you if you do not currently have the Instacart Mastercard. This credit card or new cardmember offers may not be available to you if you previously had the Instacart Mastercard.",
          "applyByDate": null,
          "bonusLockoutMonths": 24,
          "requiresNewCustomer": true
        },
        "evidenceQuote": "Get a $50 Instacart credit automatically upon approval*",
        "spendRequired": null
      }
    ],
    "normalized_fact_id": "9e0c882a-c8ad-4e02-8bce-997192d4a8ba",
    "candidate_raw_value": {
      "elements": [
        {
          "notes": "Instacart credit automatically loaded into your Instacart.com account upon approval.",
          "tiers": [],
          "audience": "public",
          "offerUrl": null,
          "bonusUnit": "dollars",
          "bonusValue": 50,
          "eligibility": {
            "notes": "The credit card is available to you if you do not currently have the Instacart Mastercard. This credit card or new cardmember offers may not be available to you if you previously had the Instacart Mastercard.",
            "applyByDate": null,
            "bonusLockoutMonths": 24,
            "requiresNewCustomer": true
          },
          "evidenceQuote": "Get a $50 Instacart credit automatically upon approval*",
          "spendRequired": null
        }
      ],
      "droppedCount": 0,
      "extractionCompleteness": "complete"
    },
    "source_candidate_id": "56e76e45-ca8f-41fe-a6a2-ecf0233f4e17",
    "source_evidence_text": "Get a $50 Instacart credit automatically upon approval*"
  },
  "entity": {
    "id": "a7dad1e3-5f0e-41e6-921a-f1bee49e3978",
    "name": "Instacart Mastercard",
    "type": "card",
    "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
  },
  "reason": {
    "code": "fact_textual_support_unsupported",
    "label": "Fact textual support review",
    "summary": "The source evidence only directly supports that there is a $50 Instacart credit automatically upon approval. The normalized fact adds extra eligibility claims about new customers, prior cardholders, and a 24-month lockout, but none of those conditions appear in the provided sourceEvidenceText. Because a meaningful part of the structured bonus is unsupported, the overall fact is unsupported."
  },
  "evidence": {
    "source_url": null,
    "source_ref_id": "card_fact_support_review:a7dad1e3-5f0e-41e6-921a-f1bee49e3978:welcome_bonus:9e0c882a-c8ad-4e02-8bce-997192d4a8ba:56e76e45-ca8f-41fe-a6a2-ecf0233f4e17",
    "document_version_id": "3367f76c-3cd4-43cb-b126-14a7b9ae507f",
    "source_chunk_ordinal": 91
  },
  "card_name": "Instacart Mastercard",
  "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
  "schema_version": "fact_support_review:v1",
  "support_review": {
    "verdict": "unsupported",
    "confidence": "medium",
    "explanation": "The source evidence only directly supports that there is a $50 Instacart credit automatically upon approval. The normalized fact adds extra eligibility claims about new customers, prior cardholders, and a 24-month lockout, but none of those conditions appear in the provided sourceEvidenceText. Because a meaningful part of the structured bonus is unsupported, the overall fact is unsupported.",
    "modelCalled": true,
    "errorMessage": null,
    "reviewedAtIso": "2026-07-06T01:25:05.697Z",
    "aiProviderError": null,
    "supportedClaims": [
      "$50 Instacart credit",
      "automatically upon approval"
    ],
    "evidenceSnippets": [
      "Get a $50 Instacart credit automatically upon approval*"
    ]
  },
  "default_decision_notes": {
    "dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
    "accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
    "correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
    "refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
  }
}