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Review queue / Missing card review / United Club Card

United Club Card

Missing cardMediumResolved← Back to queue
Status
Resolved
Found during
Website check
Opened
May 7, 2026, 9:52 PM
171d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•First detected: 5/7/2026
•Latest website check: 5/17/2026
•Resolved: 5/17/2026, 9:05:24 PM

Saved decision

This is the product memory currently attached to the review.

Outcome
Merged into United Club

The missing source card was treated as a duplicate identity and resolved into the selected surviving card.

Future website checks remember
  • The duplicate source card is hidden from normal card and issuer views.
  • The surviving card remembers the old name as an alias.
  • Future website checks suppress this duplicate missing-card question.

Why this review existed

No action is needed. The proof remains here so the saved decision is understandable later.

Already hiddenNo saved proof

This review has already been handled.

United Club Card no longer needs a decision. The current proof below is kept so you can understand what the system knows now.

Reviewing United Club Card. The website-check history may have changed since the review was opened.

Saved review state
Review closed

The saved decision above controls what happens now. This section explains the original review signal.

What happens now

Nothing else is waiting on this review unless a future website check opens a new task.

Latest website check
Not present

The card was not found in the latest full website check.

Prior proof
No saved proof

No attached history proves this exact card was ever found.

Closest current card
41 possible matches

Use merge only if the current card is the same product.

Recent checks (10)Found in 0 of 10
FoundNot foundSome uncheckedMissing
Proof attached

Source context retained with the saved review decision. Technical run details are hidden below.

Why it existed
No saved website check shows this exact card being found.
Source text
primaryRun 71917a0b
Show 2 more source text excerpts
primaryRun 912ce203
supportingRun 71917a0b
https://creditcards.chase.com/business-credit-cards/united/united-club-business?iCELL=61FY
United Club card and All Access memberships: United Club card membership is subject to United Club terms and conditions, united.com/UnitedClubRulesOpens overlay, and access policies, united.com/UnitedClubAccessOpens overlay, each of which is subject to change, with or without notice. Please allow 2 weeks after account open date for the United Club card membership to activate (excludes Star Alliance and affiliated lounges). The United Club card membership card will be available in your United App once membership is granted. Authorized users will not receive their own United Club card membership and are only eligible for United Club access if they accompany the primary Cardmember and qualify as an eligible guest per the then-current United Club access policies. United Club card membership allows for one adult guest and dependent children under the age of 18 to accompany the primary Cardmember each United Club visit. Star Alliance lounge access is not included. Effective August 1, 2025, as the primary cardmember, you will have the ability to earn United Club All Access membership after exceeding $50,000 in net purchases on your United ClubSM Business Card in a calendar year or earning Premier Gold status or higher. United Club All Access membership will be valid for the remainder of the calendar year in which it became effective and the following calendar year. The primary Cardmember must maintain Premier Gold status or meet annual spend requirements yearly to maintain United Club All Access membership. The MileagePlus Program, including the Premier program, are subject to change and are subject to the rules of the Mileage Plus program. Visit united.com/MileagePlusOpens overlay to learn more. Visit united.com/UnitedClubRulesOpens overlay, and access policies, united.com/UnitedClubAccessOpens overlay for terms and conditions. United Club All Access Membership allows for two adult guests or one adult guest and dependent children under the age of 18 to accompany the primary Cardmember each United Club visit. Cardmembers with United Club All Access membership will have access to Star Alliance lounges. Information on the terms and access policies for participating Star Alliance lounges is available at StarAlliance.comOpens overlay. If a cardmember upgrades to the United ClubSM Card or the United ClubSM Business Card from a different United Card, eligible purchases made on the prior United Card will not count toward the calendar year purchase requirement. “Purchases” do not include balance transfers, cash advances, traveler’s checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, racetrack wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable. Returns and refunds will be deducted from your purchases amount. The Cardmember’s United Club card membership will be renewed automatically on each credit card anniversary date. Upon closure of the United ClubSM Business Card account, all Cardmember benefits, including the United Club card memberships, will be cancelled. Existing United Club members are eligible to receive a pro-rated refund for any unused portion of their current membership if the refund is greater than $15. Please allow 6 to 10 weeks to receive refund checks. Lifetime United Club members are excluded from receiving a reimbursement. Chase is not responsible for the fulfillment of the United Club card memberships.
Latest website check
Not present

This complete refresh did not include the card.

Checked May 29, 2026, 5:06 AMOpen check
Optional detailsFull check history, card-list state, and audit trail⌄

Detailed website-check history

Each row is a saved website check. It shows whether this exact card was found, missing, or not checked.

CheckResultMeaningWhen
Open checkNot presentThe card was not found in the latest full website check.May 29, 2026, 5:06 AM
Open checkNot presentThe card was missing in 2 consecutive full website checks.May 28, 2026, 7:45 PM
Open checkNot presentThe card was missing in 3 consecutive full website checks.May 28, 2026, 5:46 PM
Open checkNot presentThe card was missing in 4 consecutive full website checks.May 26, 2026, 3:36 PM
Open checkNot presentThe card was missing in 5 consecutive full website checks.May 23, 2026, 9:58 PM
Open checkNot presentThe card was missing in 6 consecutive full website checks.May 23, 2026, 9:35 PM
Open checkNot presentThe card was missing in 7 consecutive full website checks.May 23, 2026, 9:11 PM
Open checkNot presentThe card was missing in 8 consecutive full website checks.May 23, 2026, 8:47 PM
Open checkNot presentThe card was missing in 9 consecutive full website checks.May 23, 2026, 7:47 PM
Open checkNot presentThe card was missing in 10 consecutive full website checks.May 23, 2026, 2:36 AM

Current card-list state

Status
Already hidden
Visible card
United Club Card
Issuer
Chase
Earlier proof
No saved check found it
Latest website check
Not present: The card was not found in the latest full website check.

Review audit

Task created
May 7, 2026, 9:52 PM
System
Latest website check
May 29, 2026, 5:06 AM
System
Card record existed
Before saved website-check evidence
System
Raw system context
{
  "entity": {
    "id": "dd292bd7-dbd7-4f01-a908-f87a0b1e6f69",
    "name": "United Club Card",
    "type": "card",
    "issuerId": "19dd054c-b2ef-4683-a963-ce95509dd5df",
    "canonicalSlug": "united-club-card"
  },
  "reason": {
    "code": "missing_existing_card",
    "label": "Missing in latest issuer refresh",
    "summary": "United Club Card was previously in the issuer portfolio but was not found in the latest refresh."
  },
  "evidence": {
    "runMode": "refresh_existing_targets",
    "workflowId": "issuer_portfolio_refresh",
    "sourceStage": "card.discover",
    "completeness": "complete",
    "observedAtIso": "2026-05-17T15:59:51.847Z",
    "observedCardIds": [
      "4314f6a8-17a9-42f5-bbb1-091b028775d4",
      "96d52666-dd7a-4d69-9595-69b1d72d566c",
      "1edaa238-0f94-454d-9fae-26dca3e20863",
      "6077e61f-cb47-4094-bd80-5d04c3bc7d89",
      "5a11d401-66be-4153-8fa1-60d2d7f86fcf",
      "49086733-fa0c-4b3a-8836-63dbd365f165",
      "c82eed55-f1b5-4a5e-9b6c-8859f8e34e06",
      "67234608-b1c2-4746-8fea-5967141fc98d",
      "67316133-eb35-4fd6-8a3d-c73d7d481da8",
      "47464eda-5e3a-4e3d-82b8-3e2d7e5f11d4",
      "cb6e8b2b-bbdc-40cc-8850-3eec5968d12b",
      "bc717619-69bd-4396-a485-d614fe21e84d",
      "9db16bed-d379-4a4e-b6d7-b5f92b4adb06",
      "c186252d-20e8-4a4a-8e5d-5db32d1d6f94",
      "c7d9f0d7-a353-417f-b26b-3f36dd0903aa",
      "a7c4a22e-5158-470b-bfef-f41bc6050a60",
      "c94468fc-2640-4b21-8c36-969d50e0c8d4",
      "c4c2a4a1-4b78-4245-8162-ee788cdbe474",
      "2862acb7-ae9d-4211-95ea-a6c3ca2968ff",
      "33a166e9-2e47-4ce2-ac5e-a4a6730c3ccc",
      "5ae2b5b6-3db7-4b7d-8d52-cf2bc769cf46",
      "8328dee1-2445-40b4-a4b6-1d47d5c261f4",
      "aa7f3b36-dea4-44f9-99d4-530aefb092da",
      "4343118d-0d83-475f-a32e-2f60e06559dd",
      "2206a017-caad-4491-bbb2-d854675bec97",
      "98db4d88-a312-4c20-8b80-223dc7bc2752",
      "b23ee6b5-8db2-40a0-a449-aebfc11589a4",
      "fdfb79b4-7fd7-47a9-ac1b-183459e79934",
      "7c7661e6-9d97-49fa-b3a8-0034eb21c480",
      "7e9849e0-73ea-4e1b-970f-78a976318c35",
      "5d062095-3fe9-45d7-9cb5-0a01f7a96465",
      "8aadc450-0ac3-48c9-a763-96193aac4aa2",
      "df331af0-cca4-4c70-906d-de45074b01da",
      "d23b7762-a37d-4d77-870a-0b8d1edaaba8",
      "f14e4e3a-3785-407b-aad7-bf4335360549",
      "34e8d192-3d57-4984-92bc-24fbd2eabb36",
      "3ed4edf3-61a1-49e7-9a6c-9114421f4a98",
      "7ebbabd0-cdca-49fe-b374-859e59af3315",
      "a8aa785f-1288-4112-8652-b8c9efc81773",
      "a7dad1e3-5f0e-41e6-921a-f1bee49e3978",
      "d0090b2d-ba5c-48d7-9c3d-0b6355be6b5e"
    ],
    "missingObservationCount": 9,
    "latestPortfolioArtifactId": "2b7a9597-8bc7-4a4c-a42c-d9893d6da4b5",
    "previousPortfolioArtifactId": "b28e26d0-e95d-4abb-a07f-9b8d855c73d9"
  },
  "card_name": "United Club Card",
  "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
  "canonical_slug": "united-club-card",
  "schema_version": "issuer_portfolio_missing_card:v1",
  "latest_run_mode": "refresh_existing_targets",
  "suggested_action": {
    "score": 1,
    "title": "Merge United Club Card into United Club",
    "action": "merge_with_matched_card",
    "source": "llm_review_adjudication_v1",
    "signals": [
      "Source and target both resolve to the United Club Infinite product page.",
      "Names differ only by the trailing \"Card\" wording; core product name is United Club.",
      "Annual fee, foreign transaction fee, rewards, and major benefits align across the evidence."
    ],
    "rationale": "The source card and the selected target are the same Chase product, with the source using the older/alternate name \"United Club Card\" and the target using \"United Club.\" The evidence documents for the source point to the same United Club Infinite product page as the target, and the fact snapshots match on key product terms and benefits. This is a duplicate/rename case rather than a materially different variant.",
    "confidence": "high",
    "targetCardId": "a7c4a22e-5158-470b-bfef-f41bc6050a60",
    "targetCardName": "United Club",
    "targetCanonicalSlug": "united-club"
  },
  "merge_recorded_at": "2026-05-17T21:05:23.744Z",
  "invalidated_reason": "bad_zero_enumeration_refresh",
  "invalidated_run_id": "7115e3f5-56b1-4b53-80a4-196a8c814b30",
  "merged_into_card_id": "a7c4a22e-5158-470b-bfef-f41bc6050a60",
  "merged_into_card_name": "United Club",
  "snapshot_completeness": "complete",
  "default_decision_notes": {
    "keep_active": "United Club Card still appears active; keep it in the registry and monitor future issuer refreshes.",
    "soft_delete": "United Club Card appears to be a mistaken prior discovery; soft-delete this card identity from normal views.",
    "review_manually": "The evidence is not decisive enough for a confident action; leave this task for manual review.",
    "mark_discontinued": "United Club Card was a real card but appears discontinued; mark its lifecycle as discontinued for future registry projections.",
    "merge_with_matched_card": "United Club Card is the same product as the selected card; merge this duplicate identity so future refreshes treat them as one card."
  },
  "invalidated_artifact_id": "0df5f413-2bd2-43be-a134-5c31a7db3c4a",
  "first_missing_detected_at": "2026-05-07T21:52:53.621Z",
  "missing_observation_count": 9,
  "latest_missing_detected_at": "2026-05-17T15:59:51.847Z",
  "merge_operator_decision_id": "c426b70d-f7a7-43f2-8ff1-e5f4bc529bf7",
  "merged_into_canonical_slug": "united-club",
  "previous_portfolio_artifact_id": "b28e26d0-e95d-4abb-a07f-9b8d855c73d9",
  "issuer_card_portfolio_artifact_id": "2b7a9597-8bc7-4a4c-a42c-d9893d6da4b5",
  "invalidated_by_operational_cleanup": true
}
{
  "note": "Source card appears to be the same product as the selected current issuer card.",
  "decision": "merged_with_matched_card",
  "matched_card": {
    "id": "a7c4a22e-5158-470b-bfef-f41bc6050a60",
    "name": "United Club",
    "canonical_slug": "united-club"
  },
  "workflow_result": {
    "workflow_id": "issuer_portfolio_refresh",
    "source_stage": "card.discover",
    "review_task_id": "cdc97cb3-419c-4162-8887-2e47a331331e",
    "latest_portfolio_artifact_id": "2b7a9597-8bc7-4a4c-a42c-d9893d6da4b5",
    "previous_portfolio_artifact_id": "b28e26d0-e95d-4abb-a07f-9b8d855c73d9"
  },
  "operator_decision_id": "c426b70d-f7a7-43f2-8ff1-e5f4bc529bf7"
}