Review queue / Fact support review / Chase Sapphire Preferred
Chase Sapphire Preferred
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 5:30 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 5:30:32 AM
Support review verdict
The model compared the normalized fact against the source candidate evidence from the same extraction run.
Verdict
Unsupported
Model confidence
High
Fact field
Earn Rules
Value kind
Structured Earn Rule
What the support review found
This is a source-support gate, not an automatic fact correction.
Most earn rules are directly supported by the source evidence, but the normalized fact changes one source-facing category in a meaningful way: the source candidate says the 3x rule is for "EV charging" with categoryRaw "EV charging" and canonical category "other", while the normalized fact reclassifies it as canonical category "everything_else". Since category support requires the source-facing facts to support the normalized category, this reclassification is not supported. The other rules are supported by the text.
Supported claims
- Earn 5x points on Chase TravelSM purchases
- 3X points on dining
- 3X points on gas stations at top brands
- 3X points on vacation homes at top brands
- 3X points on top streaming services, exclusions apply
- 3X points on online grocery, exclusions apply
- 2x points on all other travel
- 1X points on all other purchases
Source snippets
- Earn 5x points on Chase TravelSM purchases
- 3X points
- 3x points
- 2x points on all other travel
- 1X points on all other purchases*
Fact and source
| Item | Value |
|---|---|
| Card | Chase Sapphire Preferred |
| Field | Earn Rules |
| Normalized value | {"rules":[{"cap":null,"rate":5,"notes":null,"scope":null,"category":"travel_portal","multiplier":"x","categoryRaw":"Chase TravelSM purchases","evidenceQuote":"Earn 5x points on Chase TravelSM purchases"},{"cap":null,"rate":3,"notes":null,"scope":null,"category":"dining","multiplier":"x","categoryRaw":"dining","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":null,"scope":"at top brands","category":"gas","multiplier":"x","categoryRaw":"gas stations","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":null,"scope":"at top brands","category":"everything_else","multiplier":"x","categoryRaw":"EV charging","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":null,"scope":"at top brands","category":"travel_general","multiplier":"x","categoryRaw":"vacation homes","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":"exclusions apply","scope":null,"category":"streaming","multiplier":"x","categoryRaw":"top streaming services","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":"exclusions apply","scope":null,"category":"groceries","multiplier":"x","categoryRaw":"online grocery","evidenceQuote":"3X points"},{"cap":null,"rate":2,"notes":null,"scope":null,"category":"travel_general","multiplier":"x","categoryRaw":"all other travel","evidenceQuote":"and 2x points on all other travel"},{"cap":null,"rate":1,"notes":null,"scope":null,"category":"everything_else","multiplier":"x","categoryRaw":"all other purchases","evidenceQuote":"1X points on all other purchases*"}],"unknownCategoryRaw":[],"extractionCompleteness":"partial"} |
| Source candidate | {"elements":[{"cap":null,"rate":5,"notes":null,"scope":null,"category":"travel_portal","multiplier":"x","categoryRaw":"Chase Travel","evidenceQuote":"5x points"},{"cap":null,"rate":3,"notes":null,"scope":null,"category":"dining","multiplier":"x","categoryRaw":"dining","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":null,"scope":"at top brands","category":"gas","multiplier":"x","categoryRaw":"gas stations","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":null,"scope":"at top brands","category":"other","multiplier":"x","categoryRaw":"EV charging","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":null,"scope":"at top brands","category":"travel_general","multiplier":"x","categoryRaw":"vacation homes","evidenceQuote":"3X points"},{"cap":null,"rate":3,"notes":"exclusions apply","scope":null,"category":"streaming","multiplier":"x","categoryRaw":"top streaming services","evidenceQuote":"3x points"},{"cap":null,"rate":3,"notes":"exclusions apply","scope":null,"category":"groceries","multiplier":"x","categoryRaw":"online grocery","evidenceQuote":"3x points"},{"cap":null,"rate":2,"notes":null,"scope":null,"category":"travel_general","multiplier":"x","categoryRaw":"all other travel","evidenceQuote":"2x points"},{"cap":null,"rate":1,"notes":null,"scope":null,"category":"everything_else","multiplier":"x","categoryRaw":"all other purchases","evidenceQuote":"1X points on all other purchases*"},{"cap":null,"rate":5,"notes":null,"scope":null,"category":"travel_portal","multiplier":"x","categoryRaw":"Chase TravelSM purchases","evidenceQuote":"Earn 5x points on Chase TravelSM purchases"},{"cap":null,"rate":2,"notes":null,"scope":null,"category":"travel_general","multiplier":"x","categoryRaw":"all other travel","evidenceQuote":"and 2x points on all other travel"},{"cap":null,"rate":5,"notes":null,"scope":null,"category":"travel_portal","multiplier":"x","categoryRaw":"Chase Travel","evidenceQuote":"5X points on Chase TravelSM"},{"cap":null,"rate":5,"notes":null,"scope":null,"category":"travel_portal","multiplier":"x","categoryRaw":"Chase TravelSM","evidenceQuote":"5X points on Chase TravelSM"}],"droppedCount":0,"extractionCompleteness":"complete"} |
| Source quote | 5x points |
| Source page | Unknown |
| Document version | bc199f94-fdc9-40c7-9615-52cb2889505a |
| Chunk | 90 |
| Artifact trace |
Source evidence text
5x points 3X points 3x points 2x points 1X points on all other purchases* Earn 5x points on Chase TravelSM purchases and 2x points on all other travel 5X points on Chase TravelSM
Technical details
{
"fact": {
"unit": null,
"field_key": "earn_rules",
"value_kind": "structured_earn_rule",
"evidence_quote": "5x points",
"normalized_value": {
"rules": [
{
"cap": null,
"rate": 5,
"notes": null,
"scope": null,
"category": "travel_portal",
"multiplier": "x",
"categoryRaw": "Chase TravelSM purchases",
"evidenceQuote": "Earn 5x points on Chase TravelSM purchases"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": null,
"category": "dining",
"multiplier": "x",
"categoryRaw": "dining",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": "at top brands",
"category": "gas",
"multiplier": "x",
"categoryRaw": "gas stations",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": "at top brands",
"category": "everything_else",
"multiplier": "x",
"categoryRaw": "EV charging",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": "at top brands",
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "vacation homes",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": "exclusions apply",
"scope": null,
"category": "streaming",
"multiplier": "x",
"categoryRaw": "top streaming services",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": "exclusions apply",
"scope": null,
"category": "groceries",
"multiplier": "x",
"categoryRaw": "online grocery",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "all other travel",
"evidenceQuote": "and 2x points on all other travel"
},
{
"cap": null,
"rate": 1,
"notes": null,
"scope": null,
"category": "everything_else",
"multiplier": "x",
"categoryRaw": "all other purchases",
"evidenceQuote": "1X points on all other purchases*"
}
],
"unknownCategoryRaw": [],
"extractionCompleteness": "partial"
},
"normalized_fact_id": "ab489c87-247c-49d2-8c94-b123d4197941",
"candidate_raw_value": {
"elements": [
{
"cap": null,
"rate": 5,
"notes": null,
"scope": null,
"category": "travel_portal",
"multiplier": "x",
"categoryRaw": "Chase Travel",
"evidenceQuote": "5x points"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": null,
"category": "dining",
"multiplier": "x",
"categoryRaw": "dining",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": "at top brands",
"category": "gas",
"multiplier": "x",
"categoryRaw": "gas stations",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": "at top brands",
"category": "other",
"multiplier": "x",
"categoryRaw": "EV charging",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": null,
"scope": "at top brands",
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "vacation homes",
"evidenceQuote": "3X points"
},
{
"cap": null,
"rate": 3,
"notes": "exclusions apply",
"scope": null,
"category": "streaming",
"multiplier": "x",
"categoryRaw": "top streaming services",
"evidenceQuote": "3x points"
},
{
"cap": null,
"rate": 3,
"notes": "exclusions apply",
"scope": null,
"category": "groceries",
"multiplier": "x",
"categoryRaw": "online grocery",
"evidenceQuote": "3x points"
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "all other travel",
"evidenceQuote": "2x points"
},
{
"cap": null,
"rate": 1,
"notes": null,
"scope": null,
"category": "everything_else",
"multiplier": "x",
"categoryRaw": "all other purchases",
"evidenceQuote": "1X points on all other purchases*"
},
{
"cap": null,
"rate": 5,
"notes": null,
"scope": null,
"category": "travel_portal",
"multiplier": "x",
"categoryRaw": "Chase TravelSM purchases",
"evidenceQuote": "Earn 5x points on Chase TravelSM purchases"
},
{
"cap": null,
"rate": 2,
"notes": null,
"scope": null,
"category": "travel_general",
"multiplier": "x",
"categoryRaw": "all other travel",
"evidenceQuote": "and 2x points on all other travel"
},
{
"cap": null,
"rate": 5,
"notes": null,
"scope": null,
"category": "travel_portal",
"multiplier": "x",
"categoryRaw": "Chase Travel",
"evidenceQuote": "5X points on Chase TravelSM"
},
{
"cap": null,
"rate": 5,
"notes": null,
"scope": null,
"category": "travel_portal",
"multiplier": "x",
"categoryRaw": "Chase TravelSM",
"evidenceQuote": "5X points on Chase TravelSM"
}
],
"droppedCount": 0,
"extractionCompleteness": "complete"
},
"source_candidate_id": "8af881d4-a573-4ec9-871c-5fa8b61b4b8c",
"source_evidence_text": "5x points\n3X points\n3x points\n2x points\n1X points on all other purchases*\nEarn 5x points on Chase TravelSM purchases\nand 2x points on all other travel\n5X points on Chase TravelSM"
},
"entity": {
"id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
"name": "Chase Sapphire Preferred",
"type": "card",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
},
"reason": {
"code": "fact_textual_support_unsupported",
"label": "Fact textual support review",
"summary": "Most earn rules are directly supported by the source evidence, but the normalized fact changes one source-facing category in a meaningful way: the source candidate says the 3x rule is for \"EV charging\" with categoryRaw \"EV charging\" and canonical category \"other\", while the normalized fact reclassifies it as canonical category \"everything_else\". Since category support requires the source-facing facts to support the normalized category, this reclassification is not supported. The other rules are supported by the text."
},
"evidence": {
"source_url": null,
"source_ref_id": "card_fact_support_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:earn_rules:ab489c87-247c-49d2-8c94-b123d4197941:8af881d4-a573-4ec9-871c-5fa8b61b4b8c",
"document_version_id": "bc199f94-fdc9-40c7-9615-52cb2889505a",
"source_chunk_ordinal": 90
},
"card_name": "Chase Sapphire Preferred",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
"schema_version": "fact_support_review:v1",
"support_review": {
"verdict": "unsupported",
"confidence": "high",
"explanation": "Most earn rules are directly supported by the source evidence, but the normalized fact changes one source-facing category in a meaningful way: the source candidate says the 3x rule is for \"EV charging\" with categoryRaw \"EV charging\" and canonical category \"other\", while the normalized fact reclassifies it as canonical category \"everything_else\". Since category support requires the source-facing facts to support the normalized category, this reclassification is not supported. The other rules are supported by the text.",
"modelCalled": true,
"errorMessage": null,
"reviewedAtIso": "2026-07-06T05:30:29.560Z",
"aiProviderError": null,
"supportedClaims": [
"Earn 5x points on Chase TravelSM purchases",
"3X points on dining",
"3X points on gas stations at top brands",
"3X points on vacation homes at top brands",
"3X points on top streaming services, exclusions apply",
"3X points on online grocery, exclusions apply",
"2x points on all other travel",
"1X points on all other purchases"
],
"evidenceSnippets": [
"Earn 5x points on Chase TravelSM purchases",
"3X points",
"3x points",
"2x points on all other travel",
"1X points on all other purchases*"
]
},
"default_decision_notes": {
"dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
"accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
"correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
"refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
}
}