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Review queue / Fact support review / Chase Sapphire Preferred

Chase Sapphire Preferred

Fact unsupportedHighOpen← Back to queue
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 5:14 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 5:14:32 AM

Support review verdict

The model compared the normalized fact against the source candidate evidence from the same extraction run.

Verdict
Unsupported
Model confidence
High
Fact field
Welcome Bonus
Value kind
Structured Bonus

What the support review found

This is a source-support gate, not an automatic fact correction.

The source text supports a 100,000-point bonus after $5,000 spend in the first 3 months, but it does not support the added eligibility claim that the bonus may not be available if the card was previously held or a prior new cardmember bonus was received. That condition is present in the normalized fact but absent from the evidence text.

Supported claims
  • 100,000 points bonus
  • spend $5,000 on purchases
  • first 3 months from account opening
Source snippets
  • Earn 75,000 strikethrough100,000 points
  • after you spend $5,000 on purchases in the first 3 months from account opening.

Fact and source

ItemValue
CardChase Sapphire Preferred
FieldWelcome Bonus
Normalized value[{"notes":"LIMITED-TIME OFFER","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"points","bonusValue":100000,"eligibility":{"notes":"The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.","applyByDate":null,"bonusLockoutMonths":null,"requiresNewCustomer":true},"evidenceQuote":"Earn 75,000 strikethrough100,000 points\nafter you spend $5,000 on purchases in the first 3 months from account opening.","spendRequired":{"value":5000,"currency":"USD","windowDays":90}}]
Source candidate{"elements":[{"notes":"LIMITED-TIME OFFER","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"points","bonusValue":100000,"eligibility":{"notes":"The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.","applyByDate":null,"bonusLockoutMonths":null,"requiresNewCustomer":true},"evidenceQuote":"Earn 75,000 strikethrough100,000 points\nafter you spend $5,000 on purchases in the first 3 months from account opening.","spendRequired":{"value":5000,"currency":"USD","windowDays":90}}],"droppedCount":0,"extractionCompleteness":"complete"}
Source quoteEarn 75,000 strikethrough100,000 points after you spend $5,000 on purchases in the first 3 months from account opening.
Source pageUnknown
Document versionbc199f94-fdc9-40c7-9615-52cb2889505a
Chunk84
Artifact trace

Source evidence text

Earn 75,000 strikethrough100,000 points
after you spend $5,000 on purchases in the first 3 months from account opening.
after you spend $5,000 on purchases in the first 3 months from account opening.*
Technical details
{
  "fact": {
    "unit": null,
    "field_key": "welcome_bonus",
    "value_kind": "structured_bonus",
    "evidence_quote": "Earn 75,000 strikethrough100,000 points\nafter you spend $5,000 on purchases in the first 3 months from account opening.",
    "normalized_value": [
      {
        "notes": "LIMITED-TIME OFFER",
        "tiers": [],
        "audience": "public",
        "offerUrl": null,
        "bonusUnit": "points",
        "bonusValue": 100000,
        "eligibility": {
          "notes": "The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.",
          "applyByDate": null,
          "bonusLockoutMonths": null,
          "requiresNewCustomer": true
        },
        "evidenceQuote": "Earn 75,000 strikethrough100,000 points\nafter you spend $5,000 on purchases in the first 3 months from account opening.",
        "spendRequired": {
          "value": 5000,
          "currency": "USD",
          "windowDays": 90
        }
      }
    ],
    "normalized_fact_id": "c7a0bd4a-b301-4dd6-831d-91ec86e18cf7",
    "candidate_raw_value": {
      "elements": [
        {
          "notes": "LIMITED-TIME OFFER",
          "tiers": [],
          "audience": "public",
          "offerUrl": null,
          "bonusUnit": "points",
          "bonusValue": 100000,
          "eligibility": {
            "notes": "The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.",
            "applyByDate": null,
            "bonusLockoutMonths": null,
            "requiresNewCustomer": true
          },
          "evidenceQuote": "Earn 75,000 strikethrough100,000 points\nafter you spend $5,000 on purchases in the first 3 months from account opening.",
          "spendRequired": {
            "value": 5000,
            "currency": "USD",
            "windowDays": 90
          }
        }
      ],
      "droppedCount": 0,
      "extractionCompleteness": "complete"
    },
    "source_candidate_id": "2e695f8b-f63a-4a29-99f1-9f005bdae63b",
    "source_evidence_text": "Earn 75,000 strikethrough100,000 points\nafter you spend $5,000 on purchases in the first 3 months from account opening.\nafter you spend $5,000 on purchases in the first 3 months from account opening.*"
  },
  "entity": {
    "id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
    "name": "Chase Sapphire Preferred",
    "type": "card",
    "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
  },
  "reason": {
    "code": "fact_textual_support_unsupported",
    "label": "Fact textual support review",
    "summary": "The source text supports a 100,000-point bonus after $5,000 spend in the first 3 months, but it does not support the added eligibility claim that the bonus may not be available if the card was previously held or a prior new cardmember bonus was received. That condition is present in the normalized fact but absent from the evidence text."
  },
  "evidence": {
    "source_url": null,
    "source_ref_id": "card_fact_support_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:welcome_bonus:c7a0bd4a-b301-4dd6-831d-91ec86e18cf7:2e695f8b-f63a-4a29-99f1-9f005bdae63b",
    "document_version_id": "bc199f94-fdc9-40c7-9615-52cb2889505a",
    "source_chunk_ordinal": 84
  },
  "card_name": "Chase Sapphire Preferred",
  "issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
  "schema_version": "fact_support_review:v1",
  "support_review": {
    "verdict": "unsupported",
    "confidence": "high",
    "explanation": "The source text supports a 100,000-point bonus after $5,000 spend in the first 3 months, but it does not support the added eligibility claim that the bonus may not be available if the card was previously held or a prior new cardmember bonus was received. That condition is present in the normalized fact but absent from the evidence text.",
    "modelCalled": true,
    "errorMessage": null,
    "reviewedAtIso": "2026-07-06T05:14:31.119Z",
    "aiProviderError": null,
    "supportedClaims": [
      "100,000 points bonus",
      "spend $5,000 on purchases",
      "first 3 months from account opening"
    ],
    "evidenceSnippets": [
      "Earn 75,000 strikethrough100,000 points",
      "after you spend $5,000 on purchases in the first 3 months from account opening."
    ]
  },
  "default_decision_notes": {
    "dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
    "accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
    "correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
    "refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
  }
}