Review queue / Fact support review / Chase Sapphire Preferred
Chase Sapphire Preferred
Status
Open
Found during
Fact evidence check
Opened
Jul 6, 2026, 6:00 AM
112d ago
Supporting info
Available below
Issuer: Chase
•Reviewing: Card
•Task updated: 7/6/2026, 6:00:08 AM
Support review verdict
The model compared the normalized fact against the source candidate evidence from the same extraction run.
Verdict
Unclear
Model confidence
Low
Fact field
Welcome Bonus
Value kind
Structured Bonus
What the support review found
This is a source-support gate, not an automatic fact correction.
The source evidence text only says "New Cardmember Offer," which indicates a new-customer bonus exists, but it does not directly support the specific bonus amount, points unit, or $5,000 spend requirement. Those structured details are present in the candidate metadata but not in the authoritative evidence text, so the full normalized fact cannot be confidently marked supported.
Supported claims
- There is a new cardmember offer.
Source snippets
- New Cardmember Offer
Fact and source
| Item | Value |
|---|---|
| Card | Chase Sapphire Preferred |
| Field | Welcome Bonus |
| Normalized value | [{"notes":"Offer shows a struck-through 75,000 and 100,000 points; extracted current offer value is 100,000 points.","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"points","bonusValue":100000,"eligibility":{"notes":"This credit card is unavailable to you if you currently have this card open. The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.","applyByDate":null,"bonusLockoutMonths":null,"requiresNewCustomer":true},"evidenceQuote":"New Cardmember Offer","spendRequired":{"value":5000,"currency":"USD","windowDays":90}}] |
| Source candidate | {"elements":[{"notes":"Offer shows a struck-through 75,000 and 100,000 points; extracted current offer value is 100,000 points.","tiers":[],"audience":"public","offerUrl":null,"bonusUnit":"points","bonusValue":100000,"eligibility":{"notes":"This credit card is unavailable to you if you currently have this card open. The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.","applyByDate":null,"bonusLockoutMonths":null,"requiresNewCustomer":true},"evidenceQuote":"New Cardmember Offer","spendRequired":{"value":5000,"currency":"USD","windowDays":90}}],"droppedCount":0,"extractionCompleteness":"complete"} |
| Source quote | New Cardmember Offer |
| Source page | Unknown |
| Document version | e59191ee-fc58-4125-ba1a-05febde60b66 |
| Chunk | 89 |
| Artifact trace |
Source evidence text
New Cardmember Offer
Technical details
{
"fact": {
"unit": null,
"field_key": "welcome_bonus",
"value_kind": "structured_bonus",
"evidence_quote": "New Cardmember Offer",
"normalized_value": [
{
"notes": "Offer shows a struck-through 75,000 and 100,000 points; extracted current offer value is 100,000 points.",
"tiers": [],
"audience": "public",
"offerUrl": null,
"bonusUnit": "points",
"bonusValue": 100000,
"eligibility": {
"notes": "This credit card is unavailable to you if you currently have this card open. The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.",
"applyByDate": null,
"bonusLockoutMonths": null,
"requiresNewCustomer": true
},
"evidenceQuote": "New Cardmember Offer",
"spendRequired": {
"value": 5000,
"currency": "USD",
"windowDays": 90
}
}
],
"normalized_fact_id": "ce048a21-9f19-4f32-915a-1563feaaf036",
"candidate_raw_value": {
"elements": [
{
"notes": "Offer shows a struck-through 75,000 and 100,000 points; extracted current offer value is 100,000 points.",
"tiers": [],
"audience": "public",
"offerUrl": null,
"bonusUnit": "points",
"bonusValue": 100000,
"eligibility": {
"notes": "This credit card is unavailable to you if you currently have this card open. The new cardmember bonus may not be available to you if you previously held this card or received a new cardmember bonus for this card.",
"applyByDate": null,
"bonusLockoutMonths": null,
"requiresNewCustomer": true
},
"evidenceQuote": "New Cardmember Offer",
"spendRequired": {
"value": 5000,
"currency": "USD",
"windowDays": 90
}
}
],
"droppedCount": 0,
"extractionCompleteness": "complete"
},
"source_candidate_id": "c973f4dd-ca43-4753-ac51-faa080e5033c",
"source_evidence_text": "New Cardmember Offer"
},
"entity": {
"id": "4314f6a8-17a9-42f5-bbb1-091b028775d4",
"name": "Chase Sapphire Preferred",
"type": "card",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df"
},
"reason": {
"code": "fact_textual_support_unclear",
"label": "Fact textual support review",
"summary": "The source evidence text only says \"New Cardmember Offer,\" which indicates a new-customer bonus exists, but it does not directly support the specific bonus amount, points unit, or $5,000 spend requirement. Those structured details are present in the candidate metadata but not in the authoritative evidence text, so the full normalized fact cannot be confidently marked supported."
},
"evidence": {
"source_url": null,
"source_ref_id": "card_fact_support_review:4314f6a8-17a9-42f5-bbb1-091b028775d4:welcome_bonus:ce048a21-9f19-4f32-915a-1563feaaf036:c973f4dd-ca43-4753-ac51-faa080e5033c",
"document_version_id": "e59191ee-fc58-4125-ba1a-05febde60b66",
"source_chunk_ordinal": 89
},
"card_name": "Chase Sapphire Preferred",
"issuer_id": "19dd054c-b2ef-4683-a963-ce95509dd5df",
"schema_version": "fact_support_review:v1",
"support_review": {
"verdict": "unclear",
"confidence": "low",
"explanation": "The source evidence text only says \"New Cardmember Offer,\" which indicates a new-customer bonus exists, but it does not directly support the specific bonus amount, points unit, or $5,000 spend requirement. Those structured details are present in the candidate metadata but not in the authoritative evidence text, so the full normalized fact cannot be confidently marked supported.",
"modelCalled": true,
"errorMessage": null,
"reviewedAtIso": "2026-07-06T06:00:06.529Z",
"aiProviderError": null,
"supportedClaims": [
"There is a new cardmember offer."
],
"evidenceSnippets": [
"New Cardmember Offer"
]
},
"default_decision_notes": {
"dismiss": "Dismiss only if another source artifact in this same run supports the normalized value.",
"accept_fact": "Keep the normalized fact if the source evidence supports the normalized value.",
"correct_fact": "Correct the normalizer or extraction prompt when the source supports a different canonical value.",
"refresh_evidence": "Refresh evidence when the quote or source candidate is too weak to judge support."
}
}